Why security needs to prioritize UX, Mike Riemer, Field CISO, Ivanti

Why security needs to prioritize UX, Mike Riemer, Field CISO, Ivanti

Oct 3, 2024

Why security needs to prioritize UX, Mike Riemer, Field CISO, Ivanti

Read the full report for more: ivanti.com/secure-experience

Get expert advice on balancing security and employee experience in Ivanti’s research report: “Securing the Digital Employee Experience.”

Ivanti’s Field Chief Information Security Officer (CISO), Mike Riemer shares best practices on balancing security and employee experience. Riemer explains that understanding employees' workflows and aligning security with those workflows is key. CISOs can help by setting security requirements that enhance the digital experience, leading to better compliance and a more secure environment.

Employees will find ways to circumvent overly restrictive security measures, potentially compromising security. So, your company’s security protocols, and technology needs to reflect the real employee experience. CISOs must understand employee work habits and workflows when implementing security tools to minimize disruption and ensure user acceptance.

Furthermore, in today's threat landscape, it's imperative for all business stakeholders to recognize the importance of security which is why CISOs should regularly present key performance indicators to boards and senior leadership to demonstrate the effectiveness of security measures and highlight areas for improvement to invest in.

By designing security requirements to fit seamlessly into employees’ workflows and digital employee experience, organizations can enhance compliance and user satisfaction.

Ch. Markers

0:01 - Everywhere Workplace

0:21 - Secure Communication

1:18 - Balancing Security and User Experience

1:59 - Cybersecurity Efforts

3:05 - Understanding Employee Workflow

4:13 - Setting Security Requirements

5:08 - Importance of Security