Practical Demo: How to use service management to address business needs at scale

Practical Demo: How to use service management to address business needs at scale

May 17, 2024

The practical demonstration revolves around Ivanti's service management platform, Neurons for ITSM and ITAM, and its ability to address business needs at scale. It showcases the platform's web-based interface, codeless configuration, and integration with other tools. The demo also highlights the self-service portal, workflow and approval process for a new employee setup request, and customization options for request offerings and form layouts.

Learn more about Ivanti at https://www.ivanti.com #ivanti

Ivanti finds, heals, and protects every device, everywhere – automatically. Whether your team is down the hall or spread around the globe, Ivanti makes it easy and secure for them to do what they do best.

Ivanti is IT for the way we work now. Integrated solutions for everything IT touches. So, employees can work better, anywhere, and everywhere.

👷‍♀️ Exceptional employee experiences
Any device. Any location. Ensure proactive, efficient service so employees can work how they want.
🔒 Security for the Everywhere Workplace
Work anywhere, secure everywhere, with a comprehensive and scalable security strategy.
🎯 Accurate, actionable asset insights
Build the big-picture view of your IT estate and turn visibility into value.

Ivanti
Everywhere Work. Elevated.

Learn more about Ivanti at https://www.ivanti.com

ch. markers

0:00 - Intro

0:59 - Resources & Platform

2:38 - Platform Features

11:10 - Live Demo

25:30 - Workflow & Form Customization

32:58 - Automation & Catalog Management

35:54 - Incident & Asset Management

44:32 - Change Management

46:11 - Reporting & Analytics