Intro to API Scopes
PagerDuty Technical Product Manager Nakul Bhagat joins DevOps Advocate Mandi Walls to talk about improvements to the PagerDuty API and API Scopes. API Scopes will be generally available May, 2023..
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Top tips: Use AI to improve customer engagement
Customer expectations aren’t what they used to be. Emerging technology trends have elevated the customer experience by bringing personalization and automation to the forefront. With these strides, companies have increased their customers’ expectations ten-fold. To meet rising customer expectations, the only solution is AI. While we’re only scratching the surface, here are a few ways AI can help improve your customer engagement.
How to Isolate Memory Leaks | A Kubernetes Guide
Discover how to isolate memory leaks in complex systems like Kubernetes using production traffic replication.
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Reduce Risk with Production Traffic Replication
Although the severity of the risks can vary, it's nevertheless crucial for your development process to reduce risk as much as possible.
Transforming Monitoring with a Machine Learning-First Approach
Unlocking the full potential of monitoring through ML integration, anomaly detection, and innovative scoring engines. Machine Learning has been making waves in various industries, but its adoption in the monitoring and observability space has been slower than expected. Many “ML” features remain gimmicky and do not provide actual real world value to users that encourages their further use.
IT Operations in 2023: AI/ML & Automation Will Continue to Be the North Star
The use of statistics, advanced algorithms and AI/Ml is becoming omnipresent. The benefits are visible in every walk of life, from web searches, to movie and retail recommendations, to auto-completing our emails. Of course, not many anticipated the dramatic entrance of generative AI in the form of ChatGPT for writing college essays and poetry on arcane topics.
How Monitoring as Code Reduces the Time to Detect and Resolve Issues
A web application or an API breaking is a matter of when, not if. Whether the cause is buggy code making it to production or infrastructure failing to support the software built upon it, incidents of varying severity are the norm rather than the exception, appearing frequently enough that the industry has coined the terms Mean Time To Detect (MTTD) and Mean Time To Recovery (MTTR).
The Importance of HIPAA Compliance in Business App Development
In today's digital age, businesses rely heavily on technology to store and share sensitive information. However, the risk of data breaches and privacy violations comes with the increasing use of technology. This risk is particularly high in the healthcare industry as patients' sensitive personal and medical information is at stake. To address these risks, the Health Insurance Portability and Accountability Act (HIPAA) was introduced in 1996 to set standards for protecting personal health information.
What Kind Of Communication System Should A UK-Based Company Use?
These days, no company can function without some type of information and communication technology (ICT). What would you do in the absence of electronic mail, video conferences, and file sharing? It's difficult to imagine how a 21st-century company might run without these tools. Businesses may save time and money collecting, storing, and analyzing data thanks to ICT, not to mention the importance of communication tools that facilitate global collaboration between organizations and their staff and customers.