Digital Government During and After COVID-19

The COVID-19 pandemic has forced government organizations to reassess their strategies, plans, and aspirations for digital transformation. Despite the uncertainty, IT leaders must quickly identify and act on strategies and plans that lead to positive outcomes. In many cases, governments will expand the role of digital technologies in service and program delivery.


Gartner's Hype Cycle for Supply Chain Execution Technologies

It is now crucial to implement technology that promotes resiliency and drives impact across supply chain operations. However, it can be difficult to parse through the range of available technologies and determine the most beneficial one for your organization. Gartner’s 2020 Hype Cycle for Supply Chain Execution Technologies report provides clarity. It recommends technologies used across supply chain orchestration and their potential operational impact.

Three Major Trends Impacting Healthcare Customer Experience

Customer Experience (CX) in healthcare can feel like an afterthought, or not thought of at all. As customers gain further choices across the board about their healthcare options, organizations must respond with a higher standard of service for patients, members, and providers. Healthcare organizations must face CX head-on, ensuring customers receive the service they deserve and representatives have the solutions they need to deliver quality CX.

Dods Research: Government Digital Transformation in a Post-COVID World

Governments are facing unprecedented levels of uncertainty due to the COVID-19 pandemic. CIOs must identify and act upon digital government strategies and plans that can lead to future positive outcomes regardless of the uncertainty. But what are the biggest factors affecting digital transformation across government? And to what extent has COVID-19 affected digital government efforts?

Applications at the Speed of Low-Code

The COVID-19 global pandemic has added new urgency to the quest for digital transformation. The pandemic disrupted business processes and displaced and disconnected people. Organizations across the globe witnessed first-hand that the speed with which they could get new automations and applications in place could literally make or break the company. The world quickly learned what some industry leaders already knew: the ability to develop an application and quickly bring it to market is crucial.


20.3 Release Highlights: Post-Deployment Workflows

The software development life cycle doesn’t stop at development. Many low-code options today provide tools to accelerate application development. However, they do little to help developers deploy or maintain applications. Appian recognized these issues years ago and have worked to build a platform that delivers the value of low-code throughout the entire application lifecycle.

Why Full-Stack Automation Is Essential for Creating Stronger Customer Relationships In Financial Services

Are the business automation technologies at your financial institution creating experiences that enable your employees to better-serve and anticipate the needs of your customers, establish human connections, and create stronger customer relationships? Appian partnered with IDG to conduct this market research.