Operations | Monitoring | ITSM | DevOps | Cloud

Clarity: Explore Out-of-the-Box Data for Smarter Reporting and Insights

Good reporting starts with the right data — and with Clarity’s Out-of-the-Box Data, the heavy lifting is already done. This hands-on simulation gives you an inside look at Clarity’s built-in data features within the Reporting Workspace. Learn how to use preconfigured data to accelerate reporting, ensure governance, and drive faster insights. Whether you’re new to Clarity or looking to improve reporting efficiency, this video will show you how to build smarter, more reliable reports — without starting from scratch.

Tag(ging)-You're It: How to Leverage AppNeta Monitoring Data for Maximum Insights

Today’s enterprise networks are a far cry from the centralized, predictable infrastructures of the past. Instead, they are sprawling, dynamic ecosystems that stretch across cloud services, SaaS applications, on-premises data centers, distributed branches, and thousands of end users connecting from every imaginable location. This complexity creates a huge challenge for IT and network operations teams: How do you get a clear, real-time view of what’s really happening?

Nobody Cares About Your MTTR

I’ve been in those late-night "war room" calls where, after hours of painstaking work, the team finally resolves a critical outage. The dashboards all turn green, a collective sigh of relief is shared, and the next day’s report highlights a victory: Mean time to resolution (MTTR) was reduced by 15% compared to the last major incident. It feels like a win.

Why 1% Packet Loss Is the New 100% Outage

For years, you had an unspoken agreement. Your networks were built to be resilient, and your applications were, for the most part, forgiving. You sent emails, transferred files, and backed up data. If a few packets went missing along the way, the protocols would quietly clean up the mess. A little bit of packet loss was just background noise, an expected imperfection in a system that was, by and large, incredibly robust. You could tolerate it.

Defining the Network Engineer of Tomorrow

A little while ago, I wrote a piece with the provocative title, "The End of the Network Engineer as We Know It?" It struck a chord because it articulated a shift many of us feel in our bones: the ground is moving beneath our feet. The traditional, well-defined corporate network has dissolved into a sprawling, borderless ecosystem of public clouds, SaaS platforms, and the vast, untamed internet. The old role, focused on the care and feeding of devices within our four walls, is no longer sufficient.

Harnessing AppNeta's Browser- and HTTP-based Workflows to Track User Experience

These days, maintaining uptime of your servers and other infrastructure elements remains as critical as ever—but it’s not enough. Quite simply, even the best server reliability metrics won’t mean a thing if the user experience is poor. What truly matters is understanding the service levels your users experience, whether they’re accessing apps through a web browser or interacting with API-based services.

Why Has Network Management Missed Its Own Revolution?

We love to talk about IT revolutions. We celebrate the leaps in innovation that change how we work and live. We look at the 1980s and see the personal computer, which turned computing from a command-line chore into an intuitive experience for everyone. We point to the 1990s as the decade the internet connected the world, the 2000s as the era when virtualization and the cloud broke the chains of physical hardware, and this decade as the dawn of mainstream AI. Each of these moments was transformative.

Observability and IT Monitoring Governance: Establishing Order (Part 3 of 4)

In our previous posts, we explored why robust IT monitoring governance is no longer a luxury but a strategic imperative. We highlighted how a disciplined framework prevents blind spots, reduces risk, and ensures the reliability and scalability of your critical business applications. But how do you translate these principles into practical, actionable governance within your IT environment?

Unlock Real-Time AWS Observability With Streaming Ingestion in DX Operational Observability

In fast-paced cloud environments, traditional monitoring methods often fall short. This leaves teams with latency and data gaps. It’s time to gain near real-time visibility into your AWS telemetry, enabling faster incident response and deeper insights. With its new streaming ingestion capabilities, DX Operational Observability (DX O2) is revolutionizing cloud monitoring—enabling teams to leverage AWS CloudWatch Metric Streams and Amazon Kinesis Data Firehose.