Downtime is stressful... for everybody. Your customers want to feel like they are important and need to be kept in the loop when there are issues affecting them. Sending proactive communications to your customers keeps them from flooding your support channels and putting you on defense. Keep them informed with a StatusKeeper status page with automatic notifications.
Our off-site status pages are online even when your site isn't. Send customers proactive notifications alerting them to problems before they flood your support channels. Then drive them back to your status page to keep updated on a resolution.
StatusKeeper is packed with features to help you quickly update customers to the status of your website or application:
- The core of StatusKeeper is the off-site status page that customers can monitor for ongoing updates even if your own website is down.
- Your status page can be customized to match your brand and your status codes can be customized to match your exact workflow.
- Our notifications engine allows your customers to choose how they want to hear about your updates which are sent in real time.
- Find out how many notifications were sent out for each and every status update as well as historical graphs and engagement statistics.
When disaster strikes, every second counts. We enable you to quickly update a public facing status page and send out notifications to customers so you can focus on the problem at hand.