Operations | Monitoring | ITSM | DevOps | Cloud

The latest News and Information on Monitoring for Websites, Applications, APIs, Infrastructure, and other technologies.

OTel Naming Best Practices for Spans, Attributes, and Metrics

An incident’s in progress. Services are slow, customers are frustrated, and your dashboards… look fine. At least, until you search for payment metrics and get 47 different names for the same signal. Suddenly, the real issue isn’t latency — it’s inconsistency. The OpenTelemetry project recently published a three-part series on naming conventions to solve exactly this problem.

Why 1% Packet Loss Is the New 100% Outage

For years, you had an unspoken agreement. Your networks were built to be resilient, and your applications were, for the most part, forgiving. You sent emails, transferred files, and backed up data. If a few packets went missing along the way, the protocols would quietly clean up the mess. A little bit of packet loss was just background noise, an expected imperfection in a system that was, by and large, incredibly robust. You could tolerate it.
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7 Downdetector Alternatives

Downdetector is one of the best-known outage-tracking platforms, but its consumer-first approach has limitations for technical teams. Its reliance on user-submitted incident reports makes it prone to noise, false positives, and incomplete coverage of B2B and cloud-specific services. That's why we're exploring the best Downdetector alternatives available today, and highlighting which ones work best for businesses.
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Innovating Security with Managed Detection & Response (MDR) and ChaosSearch

Managed Detection and Response (MDR) services occupy an important niche in the cybersecurity industry, supporting SMBs and enterprise organizations with managed security monitoring and threat detection, proactive threat hunting, and incident response capabilities. In this week's blog, we're taking a closer look at the role of MDRs in cybersecurity, the biggest challenges they face, and how integrating ChaosSearch is helping MDRs manage complexity, reduce data retention costs, and enable long-term security analytics use cases that are critical for customer success.

Reducing Alert Fatigue in Microsoft SCOM

Alert fatigue is one of the most common challenges organizations face when using Microsoft System Center Operations Manager (SCOM). The sheer volume of notifications from servers, applications, network devices, and cloud services can overwhelm IT teams, making it difficult to distinguish between critical incidents and low-priority events.

5 Tools for Monitoring WebSocket Connections in Real Time

What if your app, website, or online platform suddenly starts crashing? Users cannot connect with the application, nothing is loading, and complaints start coming in. You contact your developer. They checked the backend technicalities like API, server, and databases, and everything seems fine. So, what is the real problem here? In many real-time applications, this issue lies one layer deeper. Most people often overlook this issue, and that is: WebSocket connections.