Latest Posts

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Enhancing ITIL Incident Management and the Customer Experience: Integrating ServiceNow with Atlassian Jira and Microsoft Azure DevOps

Delivering a premium digital experience is more than just clever features and functionality: it’s about maximizing uptime for end users. Our ongoing work with a Fortune 500 healthcare company illustrates just how important a seamless incident management process is to ensure product stability, and customer and employee happiness.

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Bizarro Defect Management - Are You Neglecting Customer Happiness?

If you’re a fan of Seinfeld, you may recall an episode where Elaine experiences an alternate reality of her circle of friends. A “Bizarro World” where polar opposites exist. Elaine meets Kevin, Gene, and Feldman who are kind, generous and lacking all the immature qualities of Jerry, George, and Kramer.

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SAFe 5.0: How to Avoid This Big Mistake

Large enterprises struggle to shed legacy ways of working, even after implementing the Scaled Agile Framework® (SAFe®). How do you root out old habits that persist underneath the shiny new varnish of SAFe? Enterprise agility can be hard to achieve for companies that weren’t built from the ground up as software companies. Old habits die hard, even under the glossy new surface of SAFe operating procedures and cadences.

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New Product Release: Tasktop Viz - Measure Your Value Stream Management (VSM) Journey

Tasktop Viz™ has been making waves since its official release back in March of this year. Never before have executives and practitioners been able to gain cross-value stream insights in one consolidated place in the way that Tasktop Viz provides. The incredible Fortune 100 adoption since its launch has helped us develop and prioritize the features that companies of this size need today to improve their business value delivery.

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Atlassian's Journey to the Cloud: Why You Need Enterprise-Grade Toolchain Integration

Atlassian’s latest announcement around its Cloud strategy is a great example of how your software delivery toolchain is a living and breathing platform. One that is perpetually influenced by the evolution of existing tools, the arrival of new tools, and the departure of legacy platforms.

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Ushering in the Age of Value Stream Management (VSM)

Following the gains of Agile and DevOps, value stream management (VSM) is the natural next step in mastering software at scale. Recent reports by Forrester, GigaOm and Research In Action signal that the new era of managing IT is truly underway, as VSM helps IT leaders urgently seek to better align their software delivery with business outcomes and strategy.

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New Product Release: Tasktop Hub 20.4 - Artifact Unions, Micro Focus/Octane Use Case, Configuration History, Daimler AG Connector

Tasktop’s latest product release from its Value Stream Management platform—Tasktop Hub 20.4—is out today, making end-to-end enterprise toolchain integration even easier and impactful. New exciting features include: Have you ever wanted your integration to include fields that exist on a parent artifact, but been forced to copy them to your artifact, just so they could flow? Well, that’s no longer the case!

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How IT Can Get Its Dream Makeover with Value Stream Management

Here at Tasktop, we’ve had plenty of interesting conversations with enterprises about whether they should delay adoption of a value stream management (VSM) platform until they’ve had a chance to “clean up their mess”. Beneath the question lies a fear — always legitimate, but especially so in a year of economic distress and highly constrained budgets — that a VSM tool will simply expose what is already known: “Our processes, workflows and tools are a mess.

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The Flow Institute: The First Online Community for Value Stream Management (VSM)

Adapting to the undefined market conditions of the Novel Economy. Serving customers and supporting employees in a digital-first world. Finding your feet amid a whirlwind of voices and opinions. Knowing where to cast your net in a vast sea of data. Maximizing ROI from delicate budgets. Keeping up with and comprehending ongoing transformations and initiatives. Sieving through the cacophony of pitches promoting new technologies and methodologies that promise the world.