Operations | Monitoring | ITSM | DevOps | Cloud

April 2021

SaaS Life Isn't All Sunshine And Rainbows

This week The Founders get real and talk about whether it's better to ship something with known issues and deal with support requests or hold off and keep banging your head against the wall trying to get it to 100%. They also discuss vaccines, the (un)official release of React Native support, and Lego space shuttles! FounderQuest Episode 15, Season 3 April 23, 2021.

How To Improve Survey Response Rates With Extortion

This week The Founders talk about the recent Ubiquity hack and subsequent denial. They also talk about difficulties in obtaining customer feedback and possible schemes to increase the response rates. Would it help to personalize emails with recipients' social security numbers in the subject lines? Listen now to hear the debate!

Monetizing Free Users And Recapping MicroConf

This week The Founders talk about free users and discuss some possible ways to try and monetize them. They also talk about MicroConf's virtual conference this year and get misty-eyed about it leaving Las Vegas. Also, why didn't Second Life have a second life during the pandemic? Tune in to listen to some theories! FounderQuest Episode 12, Season 3 April 2, 2021.