Say you’re looking for a smart product to detect anomalies in your organization’s IT environment. A sales rep drops by and shows you all kinds of great artificial intelligence (AI) features with fancy-sounding algorithms. It sounds very impressive and seems like there is a lot of very valuable AI in the product. But, in fact, the opposite is true. This is a manual AI product wrapped in a deceiving jacket. Let me tell you more.

In this age of digital transformation, any issues with your IT infrastructure can cause major disruptions to your business. On top of this, IT environments that support critical business applications continue to get more complex and dynamic. As failures, outages, and incidents increase in volume and cost, the risk of an outage within your company becomes a very expensive one.

Does your work involve a lot of ITOps Monitoring? If so, chances are you have developed a roadmap for 2021 that addresses digital business disruption, application and infrastructure changes, and the ongoing global pandemic… And here’s an opportunity to incorporate expert advice into your plan.

The monitoring and incident management process is often chaotic and time-consuming for organizations. However, there is a better way to approach IT incidents and make your existing process function better. Topology and relationship-based observability solutions take the incident management process from chaotic to structured. Let’s look into how StackState’s solution improves and speeds up the incident resolution process.