Operations | Monitoring | ITSM | DevOps | Cloud

April 2020

CIO Insights: The New Normal for IT - A Look Forward at Business & Operational Continuity

COVID-19 has impacted the lives of almost everyone on the planet. Health and safety are obviously the top concerns. But as everyone knows, it has also severely disrupted businesses worldwide and has, specifically, created chaos for CIOs as they struggle to ensure operational continuity even as things change in an unprecedented fashion overnight.

Exploring AIOps: Cluster Analysis for Events

AIOps, i.e., artificial intelligence for IT operations, has become the latest strategy du jour in the IT operations management space to help address and better manage the growing complexity and extreme scale of modern IT environments. AIOps enables some unique and new capabilities on this front, though it is quite a bit more complicated than the panacea that it is made out to be. However, the underlying AI and machine learning (ML) concepts do help complement, supplement and, in particular cases, even supplant more traditional approaches to handling typical IT Ops scenarios at scale.