Operations | Monitoring | ITSM | DevOps | Cloud

Mobile Security Isn't a Nice-to-Have - It's an Absolute Must

Mobile Security Isn’t a Nice-to-Have — It’s an Absolute Must According to the Verizon’s 2024 Verizon Mobile Security Index Report, nearly 90% of organizations recognize the urgent need to take mobile security seriously. Are you one of them? From mobile phishing to smishing, vishing, quishing and zero-day threats, the mobile attack surface is bigger and more dangerous than ever. Cybercriminals are relentlessly targeting mobile devices as a gateway to your organization, making mobile security especially critical.

Microsoft Office 365 Update and Linux Security Enhancements

Microsoft extends rollback support for Office 365 updates to two months and discloses a vulnerability without zero-day exploits. SQL updates now require specific version and driver fixes. Ivanti releases three security updates addressing 11 CVEs, while a partnership with Tuck Care improves Linux patching. Misconceptions about Linux security are addressed, emphasizing the need for regular updates to mitigate risks from notable CVEs across distributions.

Leaning into AI, ML, and observability to manage your ever-growing infrastructure

The complexity and scale of modern infrastructure requires an equally intelligent set of observability tools to effectively monitor it. Remember when scaling meant ordering new servers and racking them in a data center? Remember when cloud providers first offered access to seemingly infinite virtual machines at the click of a button? Remember when Kubernetes made it trivial for infrastructure to automatically scale itself based on demand?

Console Connect Ecosystem Update August 2025

In this ecosystem update, we share details of 11 new data centre locations now available on the Console Connect platform, along with new global on-ramps across the ''big three'' cloud providers. Across the U.S., we’ve expanded our footprint in New Jersey, Florida, Utah, and Ohio, giving you access to more local data centres with ultra low-latency connectivity.

New Feature - Vulnerable System Drivers Monitoring

Vulnerable system drivers continue to be a vector exploited by attackers to compromise systems. In eG Enterprise version 7.5 we added a number of periodic security checks to assist administrators proactively identify weaknesses, including vulnerable system drivers monitoring.This new capability is supported for a Windows OS, when using a VM agent for inside view monitoring and / or when monitoring an Azure Virtual Desktop session host.

AI in IT: Great! Now What the Hell Do You Do with It?

The demand for organizations to minimize downtime, swiftly address issues, and proactively manage the infrastructure has never been greater. But how can teams be expected to meet that challenge with legacy tools and approaches? Enter Zero Ticket IT, a transformative approach where AI-driven automation eliminates traditional ticket bottlenecks, empowering IT teams to focus on innovation and strategy. But how do you know if your team is truly ready for this transformative leap?

PagerDuty vs. Spike: Which Tool is Better for Alerting in 2025

If you’re stuck choosing between PagerDuty vs. Spike for alerting, you’re in the right place. I wrote this blog post to help you make a clear choice. To do this, I signed up for both tools and ran a full, hands-on comparison to see which one performs better in real-world scenarios. This detailed analysis will show you the key differences, declare a clear winner based on a 25-point scoring system, and give you the confidence to pick the right tool for your team. Let’s get started.

CFO Cloud Cost Metrics: Key KPIs To Track

Cloud services have become an indispensable resource for businesses seeking agility, scalability, and innovation. However, with this increased reliance on the cloud comes the challenge of managing and optimizing costs effectively. For Chief Financial Officers (CFOs), understanding and tracking cloud cost metrics is crucial to maintaining financial health and ensuring strategic investments yield the desired returns.