Operations | Monitoring | ITSM | DevOps | Cloud

Large cloud providers and ISPs offer service level agreements (SLAs) that guarantee uptime and help seal the deal with enterprises that value uptime. These same enterprises often ask IT to make the same guarantees for the performance and uptime of the internal network, its many varied connections and even the applications. At the same time, IT may have myriad SLAs from all kinds of vendors—including the aforementioned ISPs and cloud providers—it must manage.

In this tutorial, we will guide you through the process of migrating from Elasticsearch to OpenSearch. OpenSearch is aan open-source search and analytics suite that is compatible with Elasticsearch. There are several reasons why people choose to migrate, such as taking advantage of new features or differences in governance. In the following sections, we will discuss version compatibility considerations, and guide you through the migration process.

Check our June 2023 health report on the top most popular cloud providers. We analyze the health of the cloud providers based on the number of outages and problems during the month. The source of the data is made available by the cloud providers themselves via their status page. We normalize it and use it to generate the report.

We're thrilled to announce another significant feature release: the integration of IsDown with Squadcast. This integration brings a powerful addition to your incident management and SaaS outage monitoring toolkit, strengthening the reliability of your business and its response to any downtime. Squadcast is a top-tier incident management tool that works to improve site reliability engineering (SRE) techniques by providing seamless incident responses.

Technology is central to enterprise business strategy today – that goes without saying. From customer experience to ESG goals, digital technology plays a central role in in the day-to-day and strategic objectives of the modern enterprise. Emerging technologies are driving innovation every day. When it comes to adopting new technologies, whether it’s adopting new SAAS solutions or implementing AI, an IT change management approach needs to incorporate the business side of change management.

Digital Employee Experience (DEX) and the end user experience is growing in importance. IT teams must ensure that users are satisfied and productive. Many organizations are either moving to hybrid, remote or work-from-home set ups or consolidating end user support teams to support multiple branch offices – this means IT teams are responsible for supporting remote end users if the applications and services are slow or unresponsive.