The latest News and Information on IT Service Management, Service Desk and related technologies.
Our latest announcement comes in the form of another exciting partnership, this time with Qualys! A leading provider of disruptive cloud-based IT, security, and compliance solutions, Qualys has integrated Ivanti Patch Management technology into their Qualys VMDR (Vulnerability Management Detection Response) platform.
I’m excited that ServiceNow has been named a Leader in the 2020 Gartner Magic Quadrant for Software Asset Management Tools. We were recognized for our Software Asset Management (SAM) solution, which we believe helps reduce software costs and mitigate license compliance risk with actionable IT insights. We think It’s a great example of how ServiceNow makes work, work better for people. ServiceNow innovates by listening to our customers.
As an executive your focus is always on delivering the most value from every investment. Value for your customers, and of course value for yourself. Yet there are so many places in the value delivery process where things can – and do – go wrong. The term “value stream” describes the end- to-end process of developing and delivering software to your clients.
Over the last few decades, some firms have worked hard to hire the right people and develop the right processes. However, those achievements have not translated into bottom-line growth. A more detailed examination of that matter shows that the issue lies somewhere in productivity.
I’m thrilled that we’ve finally announced the availability of the new Ivanti Neurons platform! It’s been a long journey involving huge efforts by all parts of the Ivanti organization over recent years to get to this point. There is a powerful and close relationship between the Ivanti Neurons platform and Ivanti’s Enterprise Service Management and IT Service Manager capabilities.
ServiceNow isn’t your typical enterprise software company. Our belief that technology exists in service of people and our founding focus on customer success are just a couple of the things that set us apart. When we make your work lives, work better, we all win.
Threat actors move fast. They are agile and will shift tactics as opportunities present themselves. As the COVID-19 pandemic changed how we had to work and manage our users and environments, threat actors also made changes. They adapted to a new opportunity and they did so very quickly. ZScaler released a report in April showing the increase in COVID themed attacks increasing 30,000% between January and March this year.