MS Teams: Health investigation and remote action remediation | Product Demo
Discover how Nexhtink enables IT to easily resolve their Teams-related problems with simplified investigation and instant remote action remediation capabilities.
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The latest News and Information on Digital Experience Monitoring for End Users, Employees and Remote Working.
24/7 Outside-in Web Application and User Experience Monitoring
SolarWinds® Pingdom® is used by Traxo to provide an outside-in, third party assessment of the availability and performance of the web services they provide to the travel industry. They also use Pingdom to monitor the customer's digital experience so they can make sure they continue to deliver a high level of performance.
How Machine Learning and Artificial Intelligence Impact Customer Experience
In the fourth and final part of this 451 Research video series, Sheryl Kingstone, Research VP and General Manager of Customer Experience and Commerce at 451 Research, shares her thoughts on how machine learning and artificial intelligence can play a major role in improving customer experience.
The Role of IT in Customer Experience Measurement
In the third part of this 451 Research video series, Sheryl Kingstone, Research VP and General Manager of Customer Experience and Commerce at 451 Research, discusses how IT plays an essential role in measuring and optimizing the customer experience.
Measuring Customer Experience Across Multiple Channels
In the second part of this 451 Research video series, Sheryl Kingstone, Research VP and General Manager of Customer Experience and Commerce at 451 Research, explains why it is essential to understand the customer experience across multiple digital channels and how collecting the right data can be used to help improve the overall experience.
The Importance of Measuring Customer Experience
In the first part of this video series, Sheryl Kingstone, Research VP and General Manager of Customer Experience and Commerce at 451 Research, describes the importance of measuring customer experience and customer journey in today’s digitally driven economy.
Digital Experience: The Increasing Role of Digital in the Overall Customer Experience
In this 451 Research video series, Sheryl Kingstone, Research VP and General Manager of Customer Experience and Commerce, shares her thoughts on the importance of digital experience.
Office 365: Proactive quality control and visibility over monthly and feature updates | Product Demo
In this brief product demo, discover how Nexthink allows the ability to proactively plan and manage future and recurring updates and features.
Office 365: MS Teams adoption measurement and visibility | Product Demo
In this short product demo, watch how Nexthink allows IT to measure their Office 365 services adoptions, such as MS Teams, to gain a holistic visibility and understanding over user awareness and adoption during migration.
Office 365: Measuring employee experience during migration from on-premise to cloud | Product Demo
In this short product demo, watch how Nexthink provides IT with actionable insight and metrics over employees' actual experiences during migration effort of Office 365 services - such as SharePoint and Exchange - from on-premise to cloud.