Operations | Monitoring | ITSM | DevOps | Cloud

Checkly is the synthetic monitoring platform that scales. A core part of the Checkly platform is our monitoring as code workflow, which just got a massive boost with the launch of our TS/JS native Checkly CLI which is now in beta!

The Checkly team is continually working to improve our platform to meet—and exceed—the current and future monitoring needs of our customers, and we’re thrilled to share another batch of new product features and enhancements during Checkly Launch Week 2.

As Mobile World Congress 2023 approaches, the latest technological advances in the telecom industry will take center stage. At the forefront of these advances are the innovations brought about by open-source technologies. At Canonical, we are leading the way in this space, with groundbreaking developments in OpenRAN automation and distributed compute management that outperform our competition.

The quality of customer experience (CX) is declining, according to the American Customer Satisfaction Index. Customer satisfaction is at its lowest point in 17 years: 73.2 out of 100. Many factors are at play here, but there’s clearly an opportunity to improve the experience your customers receive. Adopting new strategies and technologies, such as AI in the contact center, can significantly improve efficiency and competitive advantage in three key ways.

5G is the fifth generation of wireless technology which is transforming the way we connect and communicate. With data transfer speeds up to 100 times faster than 4G, 5G technology enables faster download and upload times, lower latency and a higher number of connected devices. Additionally, 5G networks will support a wider range of frequencies, including high and low bands, which will ensure wider coverage and greater reliability.

IoT devices are exponentially growing in number each year, with an anticipated 14.4 billion IoT devices by the end of 2023 up to 27 billion IoT devices by the year 2025. The accelerated growth can be attributed to a variety of positive effects like increased efficiency, productivity, and convenience. However, in order to gain these benefits, these IoT devices need to be managed effectively.

Remote IT support has become one of the most effective solutions in the globalization age. Setting aside the obvious practical reasons – different time zones, smaller wages in the developing countries, faster response time, and so on – we may say that it was an inevitable change. The new generation cares more about their wellbeing and comfort.