Operations | Monitoring | ITSM | DevOps | Cloud

The latest News and Information on Incident Management, On-Call, Incident Response and related technologies.

The PagerDuty Operations Cloud | Strategic Overview

In this two-minute video, learn more about the PagerDuty Operations Cloud - the platform used by modern digital enterprises to automate and accelerate mission-critical operations work. The PagerDuty Operations Cloud is essential infrastructure that detects and diagnoses disruptive events, mobilizes the right team members to respond, and automates workflows across your digital operations - so that your business moves forward, faster.

Callable Flows - xMatters Support

In xMatters Flow Designer, you can use callable flows to initiate a major incident process in any workflow. Instead of including the same sequence of steps in each workflow, such as posting to a status page or opening a help desk ticket, you can build the sequence once as a separate workflow and then include that as a step in any of your workflows.

Generative AI for the PagerDuty Operations Cloud

When it comes to keeping your business’s lights on, you need to manage and orchestrate your operational activities, prioritize high-impact and urgent work, and maintain day-to-day precision. Trust is paramount during mission-critical, time-sensitive crisis response and the narrow margin for error means there is little room and low acceptance for generative AI hallucinations or false positives.