One of our customers came to us asking for a way to easily log tickets created during the night shifts in order to allow team members to be up to date on any nightly occurrences even when the On-Call staff hadn’t been at the office yet. Our initial suggestion was to just send a broadcast message to the team members inboxes but due to concerns that such a setup would just add clutter we investigated alternate ways of providing this functionality.
This post by Manca Bizjak of XLAB Steampunk was originally published on the Ansible blog. In Getting Started With Ansible Content Collections, which presented the general idea behind what is becoming a new standard in the distribution of Ansible content, we learned about the what, the why and the how of Ansible Collections (and hopefully it got you excited about Ansible Collections!).
NiCE IT Management Solutions is proud to serve global key-players in advanced Microsoft Office 365 performance and health monitoring. Read the latest customer reference on how the NiCE Active 365 Management Pack is enabling an Investment Bank to stay on top of Microsoft Office 365 monitoring operations.
We are delighted to share that market research and advisory firm, IDC, has recognized Zoho/ManageEngine in the following three IDC MarketScape reports: Zoho/ManageEngine has also been named a Leader in the IDC MarketScape. In these reports, the IDC MarketScape identified 18 providers and evaluated them in the capabilities, strategy, and market presence.
Five worthy reads is a regular column on five noteworthy items we’ve discovered while researching trending and timeless topics. This week, we discuss the escalating significance of AI and machine learning in IT security space.
