Operations | Monitoring | ITSM | DevOps | Cloud

Can AI/ML Guide Observability? Tech Talk #6

This talk will examine the application of Artificial Intelligence and Machine Learning in observability. It will cover how AI/ML is being used to monitor systems, detect anomalies, and extract insights from telemetry data. The session will provide information on integrating AI/ML into observability pipelines, improving analytical capabilities, and system performance.

How to Handle the NumberFormatException in Java

The NumberFormatException is one of the most common runtime exceptions you'll encounter in Java. It's an unchecked exception that occurs when you try to convert a string to a numeric value, but the string format isn't compatible with the target number type. Simply put, if you attempt to parse "hello" as an integer or "12.5" as an integer, Java throws a NumberFormatException because these strings can't be converted to the expected numeric format.

AI Arms Race: How Artificial Intelligence is Both the Weapon and the Shield in Modern Cyber Warfare

Cybercriminals are no longer lone hackers sitting behind screens; they use artificial intelligence to supercharge their attacks. They employ large language models (LLMs) that generate phishing content to evade human detection. They use malware that adapts mid-execution to bypass sandbox environments and deepfake video/audio to mimic executives in real time.

The Future of Customer Support: Meet the AI Agents Who Think and Empathize with Customer Needs

Customer expectations for seamless, personalized, and immediate service have reached unprecedented levels. Yet, customer service operations face persistent challenges: rising inquiry volumes, talent shortages, and the need to deliver consistent, high-quality experiences across diverse channels.

Drive Public Sector Efficiencies of Scale with Splunk and AWS

Today’s public sector organizations are tasked with delivering a staggering amount of technology capabilities to support a growing set of digital services, meet IT modernization goals, and continue to protect against a wide range of attack vectors. Cloud technology adoption has played a significant role in ensuring that ongoing IT modernization not only aligns with each organization’s mission-strategic capabilities but also enables efficiencies of scale.

CPU monitoring for network admins: Why it matters more than ever

In your role as a network administrator, maintaining smooth, uninterrupted system performance isn’t just a one-time task; it’s your daily mission. Whether you're managing hundreds of endpoints, virtual machines, or hybrid cloud environments, CPU monitoring is one of the most critical tools in your toolkit. Without it, diagnosing performance slowdowns, service lags, or outages becomes reactive guesswork.