World Telecommunication Day: Smart Cities Need Smart Public Safety
Zebra Technologies Corporation marks World Telecommunication Day, May 17, 2025 by highlighting emerging trends and opportunities for public safety organisations.
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Getting Started with SolarWinds Orion Dashboards
SolarWinds is a popular IT infrastructure monitoring tool deployed on-prem, most well-known for its network and server monitoring capabilities. While it offers rich telemetry, it’s easy to miss the bigger picture. SquaredUp turns this complex monitoring data into clear, shareable dashboards that make it easier to spot trends, catch issues early, and keep everyone on the same page.
Analytics Plus webinar: Explore IT's first decision intelligence platform
IT landscapes are vast, widespread, and increasingly complex—demanding tools that don’t simply keep up, but lead the way. Enter Analytics Plus 6.0, a powerful upgrade designed to bring advanced AI, GenAI, and machine learning (ML) capabilities into everyday ITOps. In this session, you will learn to deploy decision intelligence for contextual recommendations that address underlying IT inefficiencies—even those that are difficult to spot.
Evaluating Synthetic Monitoring Platforms: What to Look for in 2025
Synthetic monitoring simulates user interactions with applications to proactively identify performance issues before they impact real users. Modern distributed systems require sophisticated monitoring capabilities to effectively test microservices, APIs, and complex user journeys across diverse environments. This article provides a framework to evaluate synthetic monitoring platforms in 2025.
How AI trust and personalization are shaping CX in Latin America
Every interaction a customer has with a brand helps shape their loyalty and long-term relationship with it. As AI becomes an increasingly central part of customer experience (CX), businesses are arriving at a critical crossroads. When done right, AI has the power to deepen trust and build meaningful, lasting customer connections. But when it falls short, it can unravel hard-earned loyalty.
Navigating the Future of IT Incident Management and Digital Operations
The landscape of IT Incident Management and Digital Operations is changing rapidly. Atlassian’s recent announcement that Opsgenie is being phased out in favor of Jira Service Management (JSM) signals a critical turning point for businesses that rely on robust, efficient incident management solutions. Organizations now face the imperative task of evaluating alternatives that offer the adaptability, automation, and intelligence necessary to maintain operational excellence.
Improving Employee Digital Experience with Ivanti Neurons
Improving Employee Digital Experience with Ivanti Neurons Ivanti Neurons improves the digital experience for employees by quickly identifying and resolving device performance issues. A support bot monitors processes, analyzes CPU usage and interacts with employees to clarify problems. It improves application performance by adjusting priorities and informs employees of temporary measures. The bot also generates service tickets for recurring issues, improving the overall employee experience.
The Strategic Role of Cybersecurity in Innovation
The Strategic Role of Cybersecurity in Innovation Cybersecurity drives innovation as organizations contend with motivated bad actors like hackers and nation-states. Balancing security with employee productivity is crucial, and the costs of risk mitigation must align with long-term benefits. Visibility in security landscapes is often lacking, complicating threat assessments. Effective exposure management and understanding IoT challenges are vital. Security should evolve into a strategic partner for businesses, enhancing operational efficiency.
OnPage-ConnectWise Manage Integration (Updated)
Discover how the OnPage + ConnectWise bi-directional integration streamlines incident response and communication for IT teams. With this powerful integration, when issues are created in ConnectWise that match specific triggers, OnPage instantly generates a high-priority alert. The alert includes the ticket subject, detailed description, and a direct link back to the original ConnectWise ticket.
Guide to Monitoring Apache Flink Using OpenTelemetry and MetricFire
Apache Flink is an open-source, distributed stream processing engine built for real-time, high-throughput data pipelines. It excels at processing continuous data streams with low latency, making it a great fit for use cases like fraud detection, log analytics, real-time dashboards, personalized recommendations, and IoT telemetry.