Operations | Monitoring | ITSM | DevOps | Cloud

This is an updated and expanded version of the older guide. According to the 2025 State of SaaS report, organizations use an average of 106 SaaS apps. Staying on top of your SaaS vendors' status is as important as monitoring your own services. The Cloudflare, AWS, Azure, and Google Cloud outages in 2025 were strong reminders of this fact.

As the new year begins, development teams are looking to build momentum, set clear goals, and establish reliable, scalable processes that will help them deliver value consistently throughout 2026. That’s why many teams are turning to SQL Toolbelt Essentials: a powerful, easy-to-adopt toolkit that helps teams speed up database development, reduce risk, and standardize workflows.

We just published the CertKit roadmap.

For many teams, 2024 was the year of asking, “can OpenTelemetry do this?” In 2025, the community answered with a resounding “yes,” moving beyond experimentation to focus on what matters most in practice: stability, ease of use, and cross-project compatibility. That momentum now sets the stage for what’s to come for OpenTelemetry in 2026.

A typical ITOps day is consumed by manual triage, fragmented context, and coordination work that expands with scale and slows every incident. Your day begins with alerts that arrived overnight. The symptoms are partial and the blast radius is unclear, so the first task is not remediation; it is figuring out what is real, what is related, and what matters. Next, a ticket comes in with a brief description and no evidence. Ownership is unclear.