Operations | Monitoring | ITSM | DevOps | Cloud

Customers Rate NinjaOne No.1 in 11 IT Categories in G2's Fall 2024 Report

Seasons change, but some things remain the same, like NinjaOne’s No.1 G2 ranking for Endpoint Management, Patch Management, and RMM. For the 18th straight quarter, NinjaOne continues to lead the way, setting the bar high in endpoint and patch management as rated by G2 reviewers. We’re honored by this recognition and deeply grateful to you for your trust. Customer needs drive every product update and innovation, ensuring that we always deliver an exceptional experience to you.

IT Management Guide: How to Create a Culture of IT Learning

Staying ahead in the world of modern IT requires more than just keeping systems running — it demands continuous learning and growth. With that in mind, learning how to create a culture of IT learning within your organization isn’t just a perk; it’s a necessity to stay competitive and ensure your team remains adaptable. Let’s explore how to create an environment that encourages ongoing education, fosters innovation, and helps your IT staff thrive in an ever-evolving industry.

IT Department Guide: Training Employees on New IT Tools

Introducing new IT tools to your business can boost efficiency and streamline operations, but the success of these tools often depends on how well your team adapts to them. Proper training is essential to ensure employees not only understand how to use the new systems but also feel confident integrating them into their daily routines.

What is IT Service Management (ITSM)? Everything You Need to Know

At its core, ITSM aims to align IT services with business objectives and coordinate all the moving parts required to keep operations running smoothly. But as IT infrastructure continues to explode in complexity, ITSM has become more complex in recent years, as it’s now indispensable for enterprises of all types and sizes. Why? ITSM brings order and efficiency to IT ecosystems spanning numerous departments, teams, applications, servers, networks, and devices.

Complete Guide: What Is iOS Profile and Device Management?

iOS devices such as iPhones and iPads are increasingly prevalent in enterprise environments. As their usage grows, so does the need for effective mobile device management. Managing iOS devices is crucial for ensuring security, protecting sensitive data, and maintaining IT compliance with regulatory requirements. With the right management practices, organizations can ensure that iOS devices contribute to productivity while minimizing security vulnerabilities.

NinjaOne is ISO27001 Compliant

ISO 27001 is an international standard focused on information security. It provides a comprehensive framework for managing sensitive information and ensuring its security. ISO27001 outlines rigorous controls to protect the confidentiality, integrity, and availability of data. This ensures that organizations like NinjaOne maintain the highest levels of security in everything from data protection to threat management.

What is Network Monitoring? Tools, Strategies, and Benefits Explained

Have you ever faced a situation where a sudden network outage or slowdown impacted your workday, leaving you wondering what could have been done to prevent it? Along with the many frustrations and risks that come with network downtime, this common scenario illustrates the importance of staying one step ahead in managing your network health. But what is network monitoring, and how can it help you address issues before they escalate into major disruptions?

Complete Guide: How to Utilize Sustainable IT Practices

Embracing sustainable IT practices is not just a trend but a necessity for businesses aiming to meet regulatory requirements, improve their corporate social responsibility (CSR) profile, and achieve long-term cost savings. These practices encompass a wide range of actions, from choosing energy-efficient devices to properly disposing of outdated equipment.

Building Resilient Businesses: The Critical Growth Areas of Security for MSPs

In this episode of the Beyond the Horizons Podcast, Pete Roythorne speaks with Troels Rasmussen, GM of Security at N-able, about the increasing demand for cybersecurity solutions among MSPs. They discuss the evolution of security technologies such as EDR, XDR, and MDR, and the importance of 24/7 coverage in today's threat landscape if MSPs are to be able to help their customers build resilient businesses. Troels emphasizes the need for MSPs to change their mindset when selling security to customers, highlighting the role of compliance and the cost of cybersecurity as a business necessity.

It's Okay to Walk Away from Customers Over Cybersecurity

In this video, Stefanie Hammond, N-able Head Nerd in Sales and Marketing, tackles a common question from MSPs: "Should I get my clients to sign a liability waiver if they won’t join my advanced cybersecurity program?" Stefanie explains why signing a waiver isn’t the solution and shares why it’s crucial to walk away from clients who don’t prioritize security. Watch now to learn how enforcing cybersecurity standards can protect your MSP from reputational and financial risks.

What Are Network Protocols and How Do They Work?

As our world becomes more connected through the internet and networking, it’s important to understand how devices communicate with each other via network protocols. So what are network protocols? In essence, network protocols are established sets of rules that determine how data is transmitted between different devices on a network. They provide common languages that allow devices to exchange information reliably, regardless of differences in their internal structures, processes, or standards.

What Is ISO Compliance? Overview & Importance

Companies looking to compete on a global scale need to embrace ISO compliance. This will certify that your organization adheres to internationally recognized standards, which in turn promotes consistency, efficiency and trustworthiness. Understanding what ISO compliance entails can help your business not only meet industry expectations but also exceed them, positioning you as a leader in your field.

What Is FileVault Disk Encryption & How Does it Work?

FileVault disk encryption is the macOS feature that encrypts data on Mac computers. Encrypting the data on your devices means that your password is required to read it, so if the device is lost or stolen, it is protected. This is vital for protecting the privacy of individuals and the operational data of businesses and organizations. This article explains FileVault, the importance of disk encryption for individuals and organizations, and how to enable FileVault.

True Stories of Devastating Data Loss (And Tips for Improving Your Own Backup Strategy)

Data loss can come from any number of sources, whether it’s a hurricane that causes major flooding in a server room or a bad actor threatening the safety of critical data by demanding a ransom for its safe return. If an organization only has a single copy of data on that waterlogged hard drive or in the hands of a cybercriminal, the odds of recovery are slim to none.

Complete Guide: What Are Dedicated Devices?

Dedicated devices are vital tools for businesses looking to optimize their operations, and unlike general-purpose devices, they are engineered to perform specific tasks such as Point-of-Sale (POS) and medical monitoring. In this guide, we’ll explore what dedicated devices are, how they work, and hardware selection best practices that will ensure you get the most from your IT investments.

The Requirements for NIS2 Compliance: An Overview

The NIS2 Directive, an evolution of the original Network and Information Security Directive, aims to fortify cybersecurity across member states. Compliance with NIS2 not only helps organizations avoid regulatory penalties but also enhances their overall security posture, making them more resilient against cyber threats.

The Benefits of Mobile Device Management for MSPs

-According to a 2023 Verizon Enterprise report, personal and company-owned mobile devices are among the top three most common targets for cyberattacks, underscoring the need to be able to manage and secure them. NinjaOne recently introduced mobile device management (MDM) with multi-tenancy functionality. Now MSPs can configure multiple APNs, ADE profiles, content tokens, and Android Enterprise connections, in a single NinjaOne environment.

How Apple Business Manager (ABM) Impacts Device Management

Apple Business Manager (ABM) is a tool for centrally managing Apple devices, including iPads, iPhones, Macs, and Apple TVs. In conjunction with mobile device management (MDM) solutions, Apple Business Manager is used by businesses and education institutions to deploy, oversee, and administer employee devices. ABM and MDM are vital to the efficiency and security of IT operations at any company that deploys Apple devices.

What is an MSP? A Beginner's Guide to Outsourced IT

Picture a calm Tuesday morning at the office. You login to your desktop, ready to tackle the week, when suddenly the screen goes blank. The IT systems are down—your heartbeat just skipped a beat. Now picture an alternate scenario where before you even realize there’s a problem, it’s already being solved. This isn’t just wishful thinking—it’s the reality for businesses that partner with a Managed Service Provider (MSP).

MSP Networking: Definitions, Insights and Strategies

Staying on top of client networks is no walk in the park for MSPs these days. With the growing reliance on cloud apps, distributed workforces, and constant technology changes, network environments have become exponentially more complex. Without rock-solid network management practices, disruptions and plummeting productivity become inevitable for clients. This makes it more crucial than ever for MSPs to level up their networking game.

Comparing Microsoft Intune and Nable Ncentral RMM-Better Together

One of the questions I get asked by Managed Services Providers all the time is: Why do I need N‑central when I can just do everything via Intune? Well, in short, the answer is you can’t do everything via Intune. In today’s increasingly complex IT landscape, managing and securing devices is crucial for organizations of all sizes. Microsoft Intune and N‑able N‑central RMM are two powerful tools that IT professionals often rely on to achieve these goals.

What Is Green IT? Overview & Best Practices

Digital operations are an important part of every business’s success, and the environmental footprint of IT practices has surged to the forefront of corporate responsibility discussions. Traditional infrastructure of information technology stands as a significant contributor to global energy consumption, underscoring an urgent call for sustainable measures.

How to Build a Circular Economy for IT Departments

Building a circular economy for IT departments is a forward-thinking strategy that addresses environmental concerns while improving operational efficiency. As the world shifts towards more sustainable practices, Gartner predicts that by 2030, 80% of hardware vendors’ product portfolios will include circular initiatives, which is up from 20% in 2023.

How to Sell Security with N-able Head Nerd Stefanie Hammond

In this episode, Stefanie Hammond, N-able Head Nerd for Sales and Marketing, talks to Pete Roythorne about her new Selling Security Digital Playbook—Defend and Prosper: Maximizing the Cybersecurity Opportunity—which focuses on giving MSPs a step-by-step guide to building, pricing, marketing, and selling security services. During this conversation she emphasizes the importance of understanding the target market and their needs, as well as the value of bundling security services instead of selling them as individual tools.

A Comprehensive Guide to Unified Endpoint Management

Unified endpoint management (UEM) is software that monitors, manages, and secures desktop computers, laptops, and mobile devices in a single pane of glass. It is a comprehensive approach to the modern workforce, integrating mobile device management (MDM) and enterprise mobility management (EMM) in a centralized dashboard. The most obvious benefits are operational efficiency and improved data governance.

8 Key Factors of a Successful MSP Monitoring Strategy - Determining your MSP Monitoring Strategy for the Next Decade

As the Managed Service Provider (MSP) landscape continues to evolve, developing a robust MSP monitoring strategy is essential for MSPs wanting to stay ahead in an increasingly complex digital environment.Rapid advancements in technology, coupled with the growing complexity of IT environments, necessitates a shift in how MSPs approach monitoring. The fiercely competitive MSP market and external pressures on costs such as cloud pricing mean that customer expectations are high but profit margins slim.