Operations | Monitoring | ITSM | DevOps | Cloud

I don't remember the last time I actually searched for something. Not in the way I used to, anyway. There was a time when having a question meant opening a search engine, typing a few words, staring at a page full of links, opening three or four of them, reading contradictory answers, deciding which one sounded believable, and eventually coming to a conclusion of my own.

Users report that an internal application has gone slow, the server dashboards look normal, and the network group says nothing changed on their side. So where between the user and the application does the time actually go? Much of that answer comes from traceroute. The command lists every router a packet crosses on the way to its destination, with a timing figure set against each one. Arguments about ownership then come down to a single device on a single route.

CloudZero’s own AI Economics Pulse for September found the 75th percentile of its 430-company customer panel crossed 10% of its cloud bill on AI for the first time in August. Gartner’s latest survey found only 22% of organizations have scaled AI successfully and 11% don’t know what their own function spent on it last year. CJ Gustafson showed what that gap looks like on an actual invoice this week.

Worldwide AI spending will reach $2.59 trillion in 2026, up 47% from 2025, according to Gartner. Yet only 37% of organizations report any earnings impact from AI, McKinsey finds. These AI statistics cover what companies spend, what AI costs to run, and the ROI they're actually getting. That gap between the two headline numbers is the story of AI in 2026.

Pipeline Intelligence already recommends processors, reads live telemetry, detects log types, and generates processor bundles from natural language. But most of it lives inside a single processor node. You still have to know which one to open and what to ask for. This changes today. Bindplane Agent is your AI assistant inside Bindplane, ready to act on what you describe in plain language.

ScienceLogic has been named a 2026 TrustRadius Tech Cares Award winner, marking our third time receiving the recognition. The Tech Cares Awards recognize B2B technology companies demonstrating meaningful corporate social responsibility through their support of employees, communities, and the environment.