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Taking down (and restoring) the Raygun ingestion API

In a world where Software as a Service (SaaS) products are integral to daily life, maintaining uninterrupted service for end-users is paramount. However, stuff happens. When it does, our most valuable response (other than restoring service ASAP) is to review the series of events that led up to the incident and learn from them. On August 25th, 2023, at 7:02 AM NZT, Raygun experienced a significant incident that impacted our API ingestion cluster, leading to an outage lasting approximately 1 hour and 15 minutes. While this wasn't fun for anyone involved, this incident did prove to be a valuable learning experience, shedding light on the importance of infrastructure management and resilience.

DAM for Nonprofits: Managing Visual Storytelling

In the age of digital transformation, digital asset management for nonprofits has emerged as a game-changer. Nonprofit organizations, often driven by a mission to create positive change, have a plethora of stories to share. These stories, when conveyed visually, can leave an indelible mark on the audience. But how can nonprofits ensure that their visual content is organized, accessible, and impactful? Enter the world of digital asset management for nonprofits and the innovative 3D asset management tool.

Operational Strategies for Water Damage Recovery

Water damage can turn into a daunting issue, causing severe destruction to our homes and properties. If not addressed promptly and correctly, it can lead to hefty expenses for repairs and replacements. In this blog, we'll delve into the operational strategies you can adopt for an efficient water damage recovery process.

Staying Ahead of the Curve: Understanding the Latest Data Storage Technologies

Hey there! In this tech-savvy world, data storage technologies are evolving faster than ever. From floppy disks to cloud storage, how we keep our precious data safe has come a long way. But with buzzwords like "NVMe," "SSD," and "object storage" floating around, it's easy to feel lost. Don't worry, though. I've got your back! Let's dive into the world of data storage tech and figure out what's hot and what's not.

ESM vs. Traditional ITSM: Differentiating Between the Two to Leverage the Best Option for Your Business

Enterprise Service Management (ESM) and traditional Information Technology Service Management (ITSM) are two approaches to service management within an organization. ESM serves as an extension of ITSM, bringing ITSM characteristics and capabilities to non-IT teams and departments.

Choosing the Right PDU for Your Data Center

There are two main categories of PDUs: Basic PDUs and Intelligent PDUs. Basic PDUs are simple devices that provide power outlets from an input source, such as a wall socket or a UPS. They do not have any intelligence or monitoring capabilities, and they are usually mounted on racks or cabinets. Basic PDUs are suitable for low-density and low-complexity applications that do not require advanced power management features.

Logic App Best Practices, Tips, and Tricks: #37 How to get distinct values from an array?

Welcome again to another Logic Apps Best Practices, Tips, and Tricks. In my previous blog posts, I discussed some of the essential best practices you should have while working with the Azure Logic App. Today, I will speak about another helpful Best Practice, Tips, and Tricks that you must consider while designing your business processes (Logic Apps): How do we get distinct values from an array or repeating structure?