Operations | Monitoring | ITSM | DevOps | Cloud

Understanding and aligning to the needs of your network team can unlock a more profitable, efficient, and sustainable business. Network and IT teams are part of the success of your organization. They keep your critical applications running smoothly and protect your data from threats, all while flying under the radar.

The world of tech is full of acronyms. SLOs are one of those that everyone talks about, but maybe not everyone fully gets. Whether you're nodding along in meetings or just hearing “SLO” for the first time, we’ve got you covered. In this post, we’ll break down what Service Level Objectives (SLOs) actually are, why they matter, and how they can help keep your systems (and your sanity) in check.

The interconnectedness of today's business environment has significantly heightened the complexity of incident response (IR). The need for immediate action, precise communication, and real-time collaboration is more critical than ever. However, beyond the technical precision required in solving problems, there lies an often overlooked aspect of effective IR management: the etiquette of incident response calls.

Setting up a development environment can be challenging, especially for new developers or those adapting to new developer tools. A well-configured environment is crucial for efficient coding, testing, and debugging, enhancing productivity and minimizing errors. This guide will walk you through everything you need to know, from the basics to advanced customizations for different operating systems.

At Mattermost, we’re on a quest to scale our application by one order of magnitude, from tens of thousands to hundreds of thousands of concurrently active users per installation. Scaling up is a complex effort involving expertise at several different levels. At its core, it’s a game of catching the next bottleneck — whether it’s application CPU usage, memory consumption, database throughput, networking, or any combination of the above (among other causes as well).