Operations | Monitoring | ITSM | DevOps | Cloud

How we built Grafana Assistant - a conversation about AI development for observability

This conversation with Grafana Labs engineers, Mat Ryer, Cyril Tovena and Sven Großmann, dives deep into the engineering behind Grafana Assistant, exploring how agentic AI is transforming the observability landscape. From hackathon origins to sophisticated backend agents, the team shares candid lessons on building, scaling, and refining AI tools for engineers.

AI Is Forcing A Return To Hybrid And Multi-Cloud (Here's What To Do Now)

For most of the last decade, the direction of cloud strategy was clear: standardize, consolidate, and reduce sprawl. Engineering teams worked to pick a primary cloud, reduce vendor dependencies, and simplify their stacks. FinOps teams unwound years of fragmentation. Platform teams built guardrails to make sure it didn’t happen again. Then AI arrived, and it’s a fundamentally different class of workload. AI demands specialized hardware and, increasingly, diverging providers.

How AI is democratizing video and what it means for your brand

Video stopped being optional years ago. In 2026, 95% of marketers say video increases brand awareness, and 60% report it directly drives sales. But for small businesses and solo entrepreneurs, there's always been a gap between knowing video matters and actually making it. The costs, the learning curve, the time-it adds up fast.

Operational Risks and Controls When Deploying Legal AI

A law firm recently found that its AI tool had misread "limitation of liability" clauses for 6 months. No one noticed the mistake. The error only came to light when a client faced a huge insurance claim that the firm had promised was capped. The cost? That firm is now dealing with a malpractice lawsuit and a damaged reputation. Using AI in a law office poses risks beyond simple computer bugs. These tools mix technical errors with professional responsibility. As AI becomes a standard part of the job, firms without strict rules will face quality issues and legal trouble.

Intelligent FinOps: AI-Informed, AI-Enabled

AI is the new frontier for FinOps maturity. It introduces fresh spend patterns and new opportunities for value. As GPUs, inference, and retraining reshape costs, FinOps maturity grows through visibility, forecasting, and shared mindset about how these workloads drive business impact. In this 2025 post, I gave my guidelines for implementing AI tagging to give business context and clarity to vague AI invoices. Now, I’m sharing the next level up: how to drive FinOps in AI with AI.

(Tech Talk) Shipping with Context Knowledge Graphs as the Backbone of AI-First Software Delivery

Knowledge graphs are essential to solving the context bottleneck in AI-First software delivery, which occurs because workflows, policies, and dependencies are siloed and invisible to AI agents. In this Tech Talk, Prateek Mittal ((Product Director of AI Core and Data Platform at Harness)) discusses the key concepts: Knowledge Graphs vs. Observability: Observability tells you "what is happening," while knowledge graphs tell you "what does that mean" by modeling structured relationships. They work together to link live signals to affected services or SLAs.

We Built an MCP Server

When I joined Kubex last year, the company was already well aware of the growing power of Large Language Models. As a company focused on intelligent resource optimization for Kubernetes, GPUs, and cloud infrastructure, generative AI didn’t feel like a threat so much as a natural extension of where the industry was heading. Kubex had already invested heavily in machine learning, but it was becoming clear that foundation models could unlock an entirely new class of capabilities for our customers.

Voice AI: The Missing Link in Your Agentforce Strategy

Despite the enterprise-wide pivot toward digital deflection, voice remains the primary escalation channel for high-complexity customer issues. Yet, while organizations rigorously optimize digital touchpoints, telephony frequently remains a siloed legacy endpoint, disconnected from the broader CRM architecture. This integration gap creates a strategic blind spot that fundamentally undermines your digital roadmap.

The Human-Centric Stack: Why Logs Are the Great Equalizer in the Age of AI

In 2026, we are seeing incredible feats of engineering with agentic AI, impacting metrics and distributed traces that map thousands of microservices. Our systems have never been more intelligent and complex. However, as our observability becomes more intelligent, fewer employees know how to manage and troubleshoot complex systems. These employees, who often bear the brunt of an error’s impact, may need to rely on specialists to interpret the system.