Operations | Monitoring | ITSM | DevOps | Cloud

Self-hosted or fully managed? Learn how mid-size engineering teams can pick the right hosting strategy for control, cost, and scalability.

If you’re stuck choosing between PagerDuty vs. Spike for alerting, you’re in the right place. I wrote this blog post to help you make a clear choice. To do this, I signed up for both tools and ran a full, hands-on comparison to see which one performs better in real-world scenarios. This detailed analysis will show you the key differences, declare a clear winner based on a 25-point scoring system, and give you the confidence to pick the right tool for your team. Let’s get started.

The demand for organizations to minimize downtime, swiftly address issues, and proactively manage the infrastructure has never been greater. But how can teams be expected to meet that challenge with legacy tools and approaches? Enter Zero Ticket IT, a transformative approach where AI-driven automation eliminates traditional ticket bottlenecks, empowering IT teams to focus on innovation and strategy. But how do you know if your team is truly ready for this transformative leap?

Vulnerable system drivers continue to be a vector exploited by attackers to compromise systems. In eG Enterprise version 7.5 we added a number of periodic security checks to assist administrators proactively identify weaknesses, including vulnerable system drivers monitoring.This new capability is supported for a Windows OS, when using a VM agent for inside view monitoring and / or when monitoring an Azure Virtual Desktop session host.

In this ecosystem update, we share details of 11 new data centre locations now available on the Console Connect platform, along with new global on-ramps across the ''big three'' cloud providers. Across the U.S., we’ve expanded our footprint in New Jersey, Florida, Utah, and Ohio, giving you access to more local data centres with ultra low-latency connectivity.

The complexity and scale of modern infrastructure requires an equally intelligent set of observability tools to effectively monitor it. Remember when scaling meant ordering new servers and racking them in a data center? Remember when cloud providers first offered access to seemingly infinite virtual machines at the click of a button? Remember when Kubernetes made it trivial for infrastructure to automatically scale itself based on demand?

A PostgreSQL setup that performed well with 10,000 users starts to show strain at 100,000. Queries that once returned in under 50ms now take over 2 seconds. The connection pool regularly hits its limit during peak usage, leading to timeouts and degraded performance. This blog focuses on practical ways to reduce query latency by 50–80% and increase throughput for high-concurrency environments.

Two key metrics that often come up in discussions about network performance are throughput and goodput. While these terms may seem similar, they highlight different aspects of your network’s efficiency and misunderstanding them can lead to poor decision-making that can impact the way you manage your network and your business’ resources.

This was the problem one Bindplane customer had with processing enormous S3-stored log files. Our engineering team tackled the problem head-on, enhancing the S3 event receiver with offset tracking and chaos testing methodologies.

As government agencies modernize IT infrastructure, many are shifting to hybrid and multicloud environments. But this evolution brings heightened exposure to cyber threats. For the public sector, where data protection is tied to national security and public trust, compliance is more than a box to check—it’s the front line of defense. FedRAMP (Federal Risk and Authorization Management Program) provides a standardized framework for securing cloud services used by U.S. agencies.