Operations | Monitoring | ITSM | DevOps | Cloud

Are You Ready to (Executive) Order?

We’ve all been there. That harrowing moment at the restaurant when the waiter comes to the table and asks that fateful question: “Are you ready to order?” I don’t know about you, but I am almost never ready. Do I want chicken or steak? I’ve eaten a lot of meat this week… Should I opt for fish or a vegetarian option instead? Oh, God. I forgot to check the reviews online. What do other people like the best? Cue heart palpitations.

Incident Review - AWS Outages Crash Major Online Services - Including Amazon

The following is an analysis of the Amazon Web Services incident on 12/07/2021. Millions of users were affected by an Amazon Web Services outage that took down major online services such as Amazon, Amazon Prime, Amazon Alexa, Venmo, Disney+, Instacart, Roku, Kindle, and multiple online gaming sites. The outage, which originated in the US-EAST-1 region on Dec. 7, 2021, is still ongoing at the time of blog publication.

AppNeta Brings Borderless Monitoring to Broadcom's NetOps Solution

It was at the turn of the millennium. I was one of the first engineers entrusted with the job of installing Network Computers, the thin client that Oracle had just introduced as an alternative to personal computers. During the process, as I described the benefits of network computing and three-tier architecture to customers, there was a palpable skepticism all around. Twenty years have passed since. Client-server gave way to three-tier architecture, and with the internet came cloud computing.

PTC Kepware and InfluxDB: Collecting and Storing Your Automation Data

If you have worked in the automation sector for some time, it is likely you have come across or at least heard of PTC Kepware. They provide one of the largest connectivity suites for automation devices such as PLC’s easing the bridge between the OT (Operation Technology) and IT (Information Technology) world. The best part? You can store, transform and visualize this data using InfluxDB. This blog post will take you through the different ways of connecting your Kepware instance to InfluxDB.

How to Use AWS Lambda Serverless Functions with InfluxDB

For time series workloads the ability of serverless functions to scale up and down is a major advantage, especially for something like IoT devices that may have intermittent connectivity and might suddenly send data in bursts. In this type of situation, it doesn’t make sense to be paying for a server to be running 24/7 when you can use a serverless function and only pay for the compute you use.

Why automation is the incident response 'easy button' MSPs & IR firms have been waiting for

The managed security services market is booming. Coming in at $22.8 billion in 2021, it is projected to nearly double in just five years and grow to $43.7 billion by 2026. Moreover, cloud-based managed security services are poised to be the major growth driver for the broader MSP market, coming in at $219.59 billion in 2021, and expected to reach $557.10 billion by 2028. As we can see, providing robust security services is a key competitive differentiator for the lucrative MSP market.

DevOps State of Mind Podcast Episode 4: How to Build With Confidence with LaunchDarkly

Today we're joined by CTO and Co-founder of LaunchDarkly, John Kodumal. LaunchDarkly is a feature management platform that gives developers total control of their code so that they can ship quicker, reduce risk, and reclaim their nights and weekends. We're going to talk about why having tools that help devs build with confidence is essential to a successful DevOps culture and John's top tips for enterprises who are early in their DevOps adoption.

What Is Remote Support Software?

Remote support software is used by IT technicians to access and control devices that they manage, from a remote location in order to provide support to end-users. This software has enabled users to get their issues resolved from anywhere, on any device, without having to wait for a technician to be physically present. Remote support software has revolutionized the IT industry by providing faster issue resolution and practically eliminating the need for IT technicians to be based in every office.

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Service Mocks: Scaling a SaaS Demo with Traffic Replay

Building, running and scaling SaaS demo systems that run around the clock is a big engineering challenge. Through the power of traffic replay, we scaled our demos in a huge way. A few weeks ago we launched a new demo sandbox. This is actually a second generation version of our existing demo system that I built a few months ago (codename: decoy). Because the traffic viewer page shows the most recent data by default, you need to constantly be pumping new data in there. Any type of real-time SaaS system is going to have a similar requirement. So this needs to be planned.