Operations | Monitoring | ITSM | DevOps | Cloud

Build cloud infrastructure from your CI pipeline with Pulumi

Modern software systems are complex, with services distributed across data centers, in many zones, all around the world. Gone are the days when we managed individual servers dedicated to our organization, comfortable with the knowledge of the unique quirks of our setup. Now we rely on others to manage massive data centers where we borrow small slices of virtual space on shared hardware, traveling over shared networks, all in a system we call the cloud.

Where are Monitoring Tools Headed? Help from Innovation Insight for Observability by Gartner

Enterprises are getting fed-up with their existing system monitoring tools. Despite decades of investments in monitoring tools, many businesses fail to notice a problem in their digital services until a customer calls to complain about it. So, it’s no surprise that businesses are looking for better solutions, and this has sparked an increasing interest in observability, according to Gartner in its updated report, “Innovation Insight for Observability.”

Pepperdata Profiles: Cody Epling on Bringing a Customer-Centric Approach To Sales

Here at Pepperdata, we put a premium on individuals whose skills and experience can help us reach our goals. We believe our team is composed of the best people in their respective fields. Our “Pepperdata Profiles” series gives a spotlight on our gifted individuals and allows us to highlight our employees’ experiences.

Observability for K-12 and higher education: Top 4 challenges and how monitoring can help

K-12 and higher education institutions experienced massive changes in 2020 with the shift to online learning. New challenges arose, such as an increase in cybersecurity threats, students and staff requiring 24/7 access to their computers, and the need to update and improve infrastructure and applications IT infrastructure monitoring allows K-12 and higher education institutions to face common technology challenges both reactively and proactively.

How tech helps government agency recruit for disaster response

When high temperatures, prolonged drought, and lightning strikes ignited a huge swath of Australia’s wilderness in late 2019 to mid-2020, Australians stepped up in droves to assist with the rescue and cleanup efforts. The New South Wales (NSW) Rural Fire Service (RFS), a government agency under the NSW State Public Sector, was inundated with inquiries and applications from people wanting to join the fight.

OnCallogy Sessions

Being on call is challenging. It’s signing up to be operating complex services in a totally interruptible manner, at all hours of the day or night, with limited context. It’s therefore critical to have proper on-call on-boarding procedures, offer continuous training sessions, and continuously improve documentation. We also need to make sure people feel safe by providing ways to reduce their stress, and make room for questions to surface all sorts of uncertainties around our operations.

OpenTelemetry Collector - What Is It?

Before we dive into the Collector, let’s cover the components that make up the OpenTelemetry project. If you missed it, our post What is OpenTelemetry gives a high level introduction to OpenTelemetry and the key components of OpenTelemetry project: The OpenTelemetry collector is optional when using a SaaS service like Scout. Even so, knowing what the Collector can do and when to use it is helpful to understand.

How to Build Unified Cross-Functional Teams in Today's Hybrid IT Landscape

Data continues to be a major driver of business operations, and as a result, it’s becoming more common to see cross-functional teams working within IT. In 2022, for example, data-related projects enforcing data hygiene, data integrity, or data security continue to lead most functional leaders’ investments.

Be Proactive Amid Growing Cyber Security Concerns

Over the past few weeks, we’ve all been paying very close attention to the events unfolding in eastern Europe. As an individual, it’s heartbreaking to see a war break out and the impact it’s having across the region. We know that cyberattacks are now a part of war. We also know cyberattacks can be targeted, but also have the potential for unintended consequences and increased impact as they can spread outside of the initial target.