Operations | Monitoring | ITSM | DevOps | Cloud

Today, large enterprises are using multiple cloud providers and technologies. Enterprises dealing with distributed loads on their on-prem infrastructure, private clouds, and public clouds need teams that are versed in writing different CLI commands and scripts in multiple languages and require specialists in these fields. Unfortunately, all of this bears a hidden cost since the company has to train its employees in multiple technology stacks to manage different infrastructures.

Intercom’s mission is to build better communication between businesses and their customers. With that in mind, they began their journey away from metrics alone and towards complete observability. The first step was tooling, and they learned quickly that trying to work with multiple solutions was not the answer.

The MSP industry is facing and ongoing movement across customers’ transition to the cloud, the evolving threat landscape, and a skills shortage that seems to be more pronounced than ever. Consider these facts from Gartner: The threat landscape is also evolving as highlighted by some of the following statistics: Data protection is a service that managed service providers (MSPs) need to consider as critical.

When I initially wrote my guide to blocking Microsoft’s auto-update to Windows 11—Windows 11: how to configure an auto-patch decline in N-central—I only had N-central partners and our N-central Patch Management in mind. However, after reading various other forums and discussions, I thought I’d take a more regimented approach to stopping or blocking Windows 11 from your machine.

We’ve taken the first steps on our journey to deliver sustainable data infrastructure for everyone. Take a look at some of the things we’ve achieved so far – in our first sustainability update.

We're proud to announce that you can now get Aiven services also directly from Azure Marketplace. Find out what it means—for you.

When looking for cybersecurity software tools in 2022, it is important to know your needs and how the software can protect you against cyberattacks. In an era when people are increasingly reliant on machines, software, computers, and networks, it is important to have solid protection and make sure that your critical data is safe across every device. Today’s blog is meant just for that – to help you see and choose the ideal cybersecurity software solution.

Microsoft Azure Cloud offers broadly 3 different options to deploy SQL on Azure: Choosing the right Azure deployment option for you depends on your requirements and the level of effort you want to put into managing your SQL server.

React Native has become the predominant development framework for cross-platform mobile applications. By interacting with native APIs largely under the hood and requiring only a fractional proportion of platform-specific code, it allows you to build applications for iOS, Android, and the browser using the same declarative JavaScript. But this cross-platform adaptability has its downsides.

Customer satisfaction score (CSAT) is a popular measure of customer satisfaction. It is typically a number between 1 and 5, with 5 being the highest score. You can get your CSAT through surveys and use the results to help your business improve customer satisfaction ratings. Customer satisfaction is essential for companies because it can affect loyalty and retention. Satisfied customers will continue doing business with a company, and they will also recommend the company to others.