Operations | Monitoring | ITSM | DevOps | Cloud

The health of a domain reflects current server status and other details like email servers and DNS records. Today, we’ll do a deep dive into the Domain Health Check and point out potential uses.

Laravel offers a convenient way to create asynchronous background tasks using its queues. We utilize those heavily at Oh Dear! for all our monitoring jobs and in this post we'll share some of our lessons learned and what we consider to be best practices.

Now that we’re all saving money on our Azure bills, it’s time to backup those Azure VM disks. Skeddly now supports the creation and deletion of Azure disk snapshots with our two new actions: Backup Virtual Machines, Delete Disk Snapshots. Both of these actions work like their AWS counterparts.

Just last month we heard flattering statements about OpManager’s UX, and nothing makes us happier than knowing that our continuous improvements have positively impacted our users. We’re always eager to meet your growing IT infrastructure needs, so we’re happy to introduce a set of 4,000 new device templates. That doubles the number of OpManager device templates to over 8,000, helping you in your goal of comprehensive network management.

Network TAP (Terminal Access Point or Test Access Point) is the most common hardware device used for network traffic capture purpose. A Network TAP is basically a hardware designed to access the traffic between two network nodes and mirror it into a monitor port where we can connect a third party Analysis tool to listen.

TLDR; "If you expect to receive important emails from a trusted email address it is worth whitelisting the address to make sure that emails won't be accidentally blocked by an overzealous email client." Whatever email client you use, be it Gmail or Thunderbird, Outlook or Apple Mail, you can be sure that it comes with some kind of spam management built in. Most of the time this works well - legitimate emails are delivered to your inbox and spam is either rejected or gets funnelled to your spambox.

As a monitoring company, it’s only natural that we’d always seek more data to inform our product decisions. With that in mind, we created Tessen, a hosted Sensu call-home service. Tessen is opt-in for the current version of Sensu, but will be opt out in Sensu Go (ICYMI, here’s our product roadmap, including the GA release date). Here’s what you need to know, including what we’re collecting and how that data benefits the Sensu Community.

As Symantec’s Principal ITSM Solutions Engineer, I was tasked 2 years ago with finding a way to quickly and effectively communicate incidents with our customers after a 4-day outage left our customers in the dark. I found Statuspage and knew it was the right tool for the job, offering a single place to send real-time updates to our customers across various channels (email, SMS, Twitter, etc.)

The job of the IT professional has become more difficult over the past decade. This is not necessarily due to the workload, but because of the dramatic shift we’ve seen in the way our organizations, employees, and customers are now operating in a software-powered world.

First, let me say that I know AWS doesn’t promise anything about network performance as it relates to packets. At best, they leave it as a multivariate calculus problem for the reader — inclusive of CPU performance, code optimization, MTU, and current network congestion under the VLANs. But still, I was curious to see if there was any correlation to Amazon’s published “Network Performance” and the actual packets per second metric I tested.