Operations | Monitoring | ITSM | DevOps | Cloud

“What’s New in Sysdig” is back with the November 2023 edition! My name is Dimitris Vassilopoulos, based in London, United Kingdom, and I’m excited to share our latest feature releases with you!

In the dynamic landscape of microservices and cloud-native architectures, the role of service meshes has become increasingly crucial. These programmable frameworks empower users to seamlessly connect, secure, and observe their microservices, relieving them of the complexities associated with these critical tasks within their applications. Istio, a leading service mesh project, has been at the forefront of this evolution since its inception in 2017.

This is the second of a three-part blog series. Prior to reading this, be sure to check out Part 1, Benefiting from multi-cluster setups requires familiarity with common variations. In your Kubernetes journey, it's highly likely that you'll encounter the need to manage multiple clusters simultaneously.

I spend a lot of time talking about marketing with MSPs. While I enjoy hearing their tales of what works for them, it’s also important to understand what doesn’t or hasn’t worked. The most frequent complaint I hear is from partners working with marketing or lead generation agencies that feel they’re paying out a lot and seeing very little reward. So I thought I’d put together my top five tips for helping ensure a successful marketing agency engagement.

Your status page (or lack thereof) has the opportunity to signal a lot about your brand — how transparent you are, how quickly you respond to incidents, how you communicate with your customers — and ultimately, this all seriously impacts your reliability. After all, as our CEO Robert put it in a recent interview on the SRE Path podcast, you don’t get to decide your reliability; your customers do.

Containers are nearly ubiquitous in software these days. Outside of abstractions like fully managed services (RDS, Dynamo, Cloud SQL), everything engineering teams are responsible for, mostly, land in containers. For many, deciding what platform to run those containers on is a burning question. Choosing the wrong container management solution can be a real headache.

Before we dive into the best StatusHub alternatives, let’s quickly recap the tool’s capabilities. In short, StatusHub is an IT incident communication tool. As indicated by its name, StatusHub is focused on creating and managing status pages. Users get to leverage their connected hub of status pages to communicate system statuses, incidents, and maintenance updates to different audiences, customers, and stakeholders.

In the increasingly digital world, tech-savvy professionals strive to maintain reliable and efficient operations that ensure customer satisfaction and uphold trust. Incident Management is an essential component in achieving those goals. This article delves into the complexities of Incident Management, highlighting essential tools and processes that contribute to effective response and resolution strategies.

By 2030, the world will look very different, not in the least because of new technological innovations. Many will expect to see a proliferation of next-generation technological solutions from smart cities, to augmented reality, to autonomous cars, to the metaverse. Service providers have a role to play in ensuring that the underlying network that we have across the UK (and beyond) has the capacity and scalability to support these solutions.

The advent of Machine Learning (ML) has unlocked new possibilities in various domains, including full lifecycle Application Performance Monitoring (APM). Maintaining peak performance and seamless user experiences poses significant challenges with the diversity of modern applications. So where and how does ML and APM fit together? Traditional monitoring methods are often reactive, resolving concerns after the process already affected the application’s performance.