Operations | Monitoring | ITSM | DevOps | Cloud

As we head towards the end of 2022, we find ourselves reflecting on the past year and those who have helped to shape our business. In our small way of giving back, we have made a donation to the Red Cross on behalf of our global customers, partners and employees so that they can continue to rapidly respond to emergencies or emerging humanitarian needs anywhere in the world. Below we have curated a list of the year’s developments that have helped us bring more value to our customers and partners.

We are excited to announce that ScienceLogic has excelled in the Forrester Wave for AIOps again! We are proud to be named a Strong Performer this year—receiving the highest marks possible in the product vision, execution roadmap, performance, and automation and remediation criterion. Our Chief Product Officer, Michael Nappi, spoke about this great news, our recent acquisition of Zebrium, and ScienceLogic’s own journey to AIOps.

We are excited to announce that Elastic has been recognized as a Strong Performer in The Forrester Wave™: Artificial Intelligence for IT Operations (AIOps), Q4 2022 in our first year participating! As organizations modernize their infrastructure and applications, operations and development teams are faced with an exponential growth in data.

Most Internet-centric organizations today use some form of APM tools, as they should. But they are insufficient. Over the last ten years, the world has completely changed. If you think about it, in the first decade of this millennium, most businesses had an Exchange server, maybe Siebel CRM, a file share, and a range of other business apps, usually hosted in the same building. Everything was on the LAN. Today, it is the exact opposite. Everything is distributed.

Monitoring the status of external services connected to your business is essential for providing reliable and efficient customer service. An effective way to stay ahead of any issues is by monitoring all of the services connected to your business so that you can address any potential problems before they have a chance to have a negative impact on operations. In this article, we will be discussing how to monitor external services’ status and the importance of having access to accurate data.

In this blog post I will introduce you to filtering, based on deep custom variables in Icinga DB Web. In Icinga Web 2 monitoring module, it is not possible to filter deep custom variables. Example of deep custom variables involving dictionaries and arrays: This is because in the database (IDO) the suitable structure for the custom variables is not available. The dictionaries and arrays in the custom variables are saved in json format as shown below.

Content Delivery Networks (CDNs) are becoming the norm for many web-based applications, but too often the benefits of CDNs go unnoticed. If you're looking to increase speed and reduce bandwidth, a CDN can be your solution. This comprehensive guide will provide you with all the information you need to get started using a CDN, including when it makes sense to use one and how they compare to other options.