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No one wants to get an alert in the middle of the night. No one wants their Slack flooded to the point of opting out from channels. And indeed, no one wants an urgent alert to be ignored, spiraling into an outage. Getting the right alert to the right person through the right channel — with the goal of initiating immediate action — is the last mile of observability.
As John Lennon once said, another year over…and a new one just begun. As we head into 2024, it’s important to reflect on what we’ve seen and where we need to focus in the year ahead.
Editor’s Note: This blog is the first of a two-part series that recaps our first-ever “Ask Me Anything (AMA)” session. Part 2, to include questions 5-9, is set to publish next Tuesday. Seems like there’s an overload of burning, tough questions surrounding IT automation and orchestration, doesn’t it?
