Operations | Monitoring | ITSM | DevOps | Cloud

Trace without traces

A customer emailed on a Tuesday: checkout hung for ten seconds. I opened our tracing tool, punched in the time window, and got nothing. The trace was sampled out. We keep 1% of traces, like most shops with real traffic do. The one request that actually mattered was in the 99% we threw away. I spent twenty minutes admiring our observability stack before admitting it couldn’t answer a first-grader’s question: what happened to this person? Here’s what I know now.

June 2026 Early Warning Signals

June 2026 saw major outages across ecommerce, AI, developer tools, and business applications. StatusGator’s Early Warning Signals surfaced many of these incidents before providers updated their official status pages. Of the 1,067 incidents detected by StatusGator in June, only 191 (17.9%) were eventually acknowledged by providers.

Introducing relationships for Service Monitors

Understanding a service outage is easier when you can see what it’s connected to. That’s why we’re introducing Relationships for Service Monitors, one of the most requested features from StatusGator’s hundreds of enterprise IT teams. You can now explore related services directly from the Service Details page by opening the Relationships dropdown.

Walkthrough: Puppet System Hardening Assessment

Is your infrastructure as secure as you think it is? In this walkthrough, see how aSystem Hardening Assessmenthelps organizations identify security gaps, uncover configuration risks, and prioritize remediation efforts across critical systems. You'll learn how teams can evaluate their environment against security best practices, gain visibility into potential vulnerabilities, and take actionable steps to strengthen their overall security posture.

ITSM Maturity Playbook Live, Episode 2 | The CMDB is Your Map

Join this 5-part series designed to help IT teams move from reactive, fragmented processes to a more structured, connected way of working. Each session focuses on a core area, from incident resolution and CMDB visibility to employee experience, service catalog design, and change governance, giving you practical frameworks you can apply right away. You’ll walk away with: Faster, more consistent incident resolution.

The golden path: security that works because it's the easy path

A golden path for dependency management isn't a policy document – it's a preconfigured private registry with upstream proxies covering every ecosystem your teams use, set as the default. Developers don't opt into security; they get it automatically by using the standard toolchain. The alternative is teams configuring their own controls, producing inconsistent postures and compounding risk across the org. If the secure path requires extra steps, developers will route around it. Make it the easiest option and the policy enforces itself.

Any Apple update can break our app. Here's how we find out first.

This is a guest post by Dan Mindru, a Frontend Developer and Designer who is also the co-host of the Morning Maker Show. Dan is currently developing a number of applications including PageUI, Clobbr, and CronTool. It feels like with every release, we are walking a tightrope. We need to keep our app lightweight, stable, and performant, all the while depending on APIs that can shift at any moment (without warning, too!).

Self-Healing ITOps: Close the Loop From Detection to Resolution

Self-healing ITOps helps restore services faster by combining AI-driven analysis, automation, and recovery validation. Organizations have invested heavily in monitoring, observability, and AIOps. These platforms are effective at identifying issues, but incident resolution is often still a manual process. Engineers still need to investigate alerts, determine the appropriate remediation, and verify that services have recovered.