Operations | Monitoring | ITSM | DevOps | Cloud

How to Implement Self-Service Infrastructure Without Losing Control | Harness Blog

Self-service infrastructure replaces ticket queues with controlled, automated workflows so developers can get what they need safely and on demand. Policy-as-code, standardized templates, and an Internal Developer Portal (IDP) provide guardrails that maintain security, compliance, and cost control. You can demonstrate ROI in 90 days by starting with a single golden path and measuring adoption, speed, and policy outcomes. If platform teams are buried in tickets, they are not operating a control plane.

The Art of Scaling: How to Determine the Right Number of Apache Kafka Partitions

Apache Kafka partition count isn't just a number—it defines parallelism, ordering, and operational complexity. Learn the formula to balance throughput requirements with maintenance costs, avoid common anti-patterns, and find your 'Goldilocks' number for production-ready performance.

Closing the Mobile Visibility Gap: Extending DEX to Mobile

In 2026, I think it’s safe to say that most mobile devices in enterprise organizations aren’t purchased just for their ability to make calls. And for millions of employees, especially frontline workers, their primary device isn’t even a laptop anymore - it’s a smartphone or tablet. Yet, mobile device insights have largely remained a blind spot for IT.

HTTP Monitoring: What Is It and How to Do It

When users complain that an app or website is slow, the first question is always the same: Is it the network or the application? HTTP monitoring gives you the answer. Network metrics like latency and packet loss tell you what's happening on the wire. But they don't tell you whether users are actually feeling the impact. HTTP monitoring closes that gap.

Introducing Aiven Apps: Applications next to your data, where they belong

Unify your code and data. Aiven Apps lets teams deliver real-time applications faster, without building new platforms. No lock-in. No custom pipelines. No egress surprises. We are excited to announce the Limited Availability (LA) launch of Aiven Apps! For over a decade, Aiven has simplified how you store and stream data with an open-source foundation. Over that same time, data volumes have exploded, and so has the friction caused by the distance between where your data is stored and where your code runs.

How a single space broke OpenSearch backups - and how Aiven fixed it for our customers

One space character, one broken backup. See how Aiven’s engineering team traced an OpenSearch k-NN bug to its source and implemented a lasting fix. Backing up your OpenSearch indexes via the Snapshot process is vital for disaster recovery, allowing you to restore the indexed data, cluster configuration and state if something goes wrong.

Not All Agents Are Created Equal: Getting Agentic AI Right for IT

Three months ago, a CIO told me her organization had “already deployed agents.” Her endpoint team assumed she meant the telemetry clients on every managed laptop. Her service desk thought she meant AI chatbots. Meanwhile, her security architect heard “autonomous decision-making.” They were all right and all talking past each other. This is the agent confusion problem.

2026 Product Roadmap

Over the past 11 years, we have focused on one problem: ensuring complex conversion journeys work reliably in the real world. Across ecommerce platforms, travel services and large consumer websites, these journeys are where revenue is generated and where reliability matters most. In 2026, our focus sharpens further. The theme for the year is simple: Higher signal trust. Deeper intelligence. Stronger operational resilience.

Four Modern PHP Features That Show How Far the Language Has Come

PHP has evolved over the years and has become a lot more reliable, faster and refined. And with the release of PHP 8, which contained many features (named arguments, union types, attributes, constructor property promotion, match expressions, the null safe operator (?->) etc) and optimizations (JIT compiler), PHP has become more faster and cleaner. There are many more improvements and interesting features in the later versions of PHP 8. The 4 features I now rely on and wish PHP had introduced much earlier.