Remote desktop software, also known as remote access applications or remote access software, allows you to remotely access and work on any computer from a remote location. Remote access applications are very useful in many situations, such as executing codes, troubleshooting computer problems, and managing your office network remotely from home. Basically, it requires software to be installed on the computer you want to connect to (commonly called the host).

API monitoring is a holistic approach to monitoring the availability, responsiveness, and performance of application programming interfaces (APIs). It helps identify application failures, dependent services or website failures, and outages or poor performance of API calls.

2023 looks set to be challenging for businesses right across Europe. What can IT functions do to help their organizations survive and thrive? 2022 was a hard year for many organizations, with staff shortages, cost inflation, supply chain issues, and more. If anything, 2023 looks set to be even tougher here in Europe, with GDP growth forecast to fall from 3.3% across the EU in 2022, to around 0.3% for 2023. made more complex this time by historically high levels of employment.

Learn how to effectively respond to incidents and ensure business continuity with these incident management best practices.

Running an organization's IT infrastructure is not easy, but having free windows utilities can make all the difference. Whether you provide tech support to a school, run the server of a startup, or manage a complex IT infrastructure, the work of a SysAdmin can be highly challenging. We're talking about unforeseen issues that require immediate attention, balancing the needs of different people, and being responsible for the upkeep of multiple computers.

The pressures that converged upon businesses during the pandemic forced the rapid evolution of both the customer experience (CX) and employee experience (EX). In that make-it-or-go-under environment, many of those that survived came out ahead in terms of CX and EX. Now we face the next hurdle: strong macroeconomic headwinds. Inflation and the threat of a recession are forcing businesses to prove their resilience once again.

A service catalog is a detailed description of the IT services that a company provides to its customers. It shows how services, assets, and business results are linked. It also displays the need for a service and how the service provider will meet that need.

Observability is the practice of equipping software and infrastructure with tools capable of gathering actionable data showing not only when an application error or issue occurs but why it occurred. Most traditional monitoring tools gather information passively; observability practices are different. They focus on actively gathering relevant data, especially factors driving operational decisions and actions.