Operations | Monitoring | ITSM | DevOps | Cloud

Dive into the World of IT Asset Management with Our Comprehensive Guide! Infraon

Are you ready to master the art of efficiently managing your IT assets? Look no further! In our latest video, we are going to provide a comprehensive guide to IT Asset Management. Join us as we explore the ins and outs of ITAM, from understanding its core concepts and benefits to delving into the essential stages and the role of ITAM software tools. Unlock the power of resource optimization, ensure compliance, and fortify your cybersecurity strategy with the insights from this comprehensive guide.

S2E2: Configuring automations for critical ITSM practices in ServiceDesk Plus - Masterclass 2023

In this episode, we'll look at how to utilize powerful automations to improve key ITSM practices, including incidents, services, problems, changes, releases, assets, and more. Learn how to effectively configure automations on the GUI to deploy changes without causing collisions and to optimize different service desk tasks. We'll also show you how to bring in experts, customize timer actions, update stakeholders, and effectively carry out ITSM practices.

S2E2: Setting up automations for critical ITSM practices in ServiceDesk Plus - Masterclass 2023

In this episode, we'll look at how to utilize powerful automations to improve key ITSM practices, including incidents, services, problems, changes, releases, assets, and more. Learn how to use effective automation on the GUI to optimize different service desk tasks. We'll also show you how to bring in experts, customize request timer actions, update stakeholders, and effectively carry out ITSM practices.

How to Manually Instrument Java with OpenTelemetry (Part 1)

In this tutorial, we'll be diving into the world of OpenTelemetry and its application in Java. We'll take you step-by-step through the process of manually instrumenting a Spring Boot application.OpenTelemetry is an observability framework for cloud-native software and a powerful tool for capturing distributed traces and metrics from your application. This video will equip you with the knowledge and practical skills to utilize OpenTelemetry effectively and take your application monitoring to the next level.

How to Manually Instrument Java with OpenTelemetry (Part 2)

Part 2 video on OpenTelemetry (Otel) Instrumentation for Java is out now! Building upon the solid foundation we set in the first video, this installment takes a deep dive into the realm of backend calls, with a particular focus on Redis databases. We'll also explore the power and utility of the Tracing Filter - an essential tool for efficient monitoring and troubleshooting in distributed systems.

Streamlining Incident Investigation

Honeycomb Customer Success Manager Josh Levin explains how to troubleshoot production incidents using Honeycomb's telemetry data: metrics, traces, and logs. While these data forms have separate interfaces, you can investigate seamlessly within Honeycomb. Josh highlights the key role of the "retriever" service in data ingestion and querying and demonstrates cross-validating tracing data with metrics to spot anomalies in pod deployments and resource usage, presented in a separate dataset. He also uses effective log filtering and searching for keywords like "update status.".