The latest News and Information on Incident Management, On-Call, Incident Response and related technologies.
Your Network Operations Center (NOC) is responsible for network monitoring, incident response, and other network operations activities — and you want to optimize its performance. To achieve your goal, your NOC team assesses data and explores ways to improve its everyday operations. The team may also implement NOC best practices or craft some of its own. NOC teams manage network availability and performance, along with servers, databases, firewalls, devices, and related external services.
OnPage’s intelligent incident management system is the alerting solution of choice for industry-leading organizations. Since the beginning, companies have invested in the OnPage system for its advanced capabilities, out-of-the-box integrations and unmatched 24/7 customer support. Though we can provide a comprehensive view into OnPage’s competitive advantage, here are the top five reasons why customers continue to trust OnPage’s incident management system.
Rockets constantly blast off into space headed towards planets, aiming to create shiny new stars, while meteors whizz by them, threatening their journeys. That’s how global DevOps expert Helen Beal describes the complicated and risky universe of DevOps practitioners and SRE teams. The rockets are these teams’ frequent code releases. Planets represent customers that benefit from the value — stars — created by these launches.
Our August update now makes it easy to assign team responsibilities for individual systems through our categories. This is no longer only possible by each team member in the mobile app, but can now also be done centrally in the web portal by the team administrator. All details can be found in this blog article.
Few industries have experienced such a disruptive whiplash as the financial services industry. With the dizzying encroachment of agile, innovative, and fearless fintechs coming to the fore, traditional banking institutions have had to completely rethink their business, revenue models, and customer engagement initiatives.
Earlier this month, many areas of the internet experienced a major incident caused by a router misconfiguration within a highly used service provider. This led to cascading service failures, causing widespread outages and disruptions for several well-known SaaS organizations. When the outage occurred, our teams at PagerDuty immediately noticed a global spike in events and incidents.
We’re excited to announce a new set of product updates and enhancements to the PagerDuty platform! PagerDuty partners with organizations to help teams create efficiencies across IT organizations and protect customer relationships. These updates will help further improve your team’s ability to manage and reduce noise, automate critical response workflows, and quickly mobilize a response in order to mitigate disruptions across your digital operations when seconds matter.