Operations | Monitoring | ITSM | DevOps | Cloud

onpage

2026 Buyer's Guide: Top On-Call Scheduling Tools for IT Teams

Aug 25, 2026 By Ritika Bramhe In OnPage
A missed page at 2 a.m. can turn a minor service degradation into an hours-long outage, an SLA breach, and a costly customer-trust problem. For IT operations, SRE, and DevOps teams, the tool that decides who gets alerted, how, and when someone stops the escalation is a critical piece of infrastructure.
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bigpanda

The high cost of low-quality L1 NOC outsourcing

Aug 25, 2026 By Jenne Barbour In BigPanda
New research from BigPanda reveals what enterprises spend on outsourced IT operations support, what they get in return, and why leaders are ready to rethink the model. Enterprises spend an average of $5.4 million a year on outsourced IT operations support. That’s a substantial investment. It should produce reliable frontline operations: incidents detected, understood, routed, and resolved with the speed and accuracy the business expects. The research shows a different picture.
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influxdata

Telegraf Controller 1.1: Make Fleet-Wide Config Changes with a Single Edit

Aug 25, 2026 By Scott Anderson In InfluxData
Summary Telegraf Controller 1.1 lets teams make fleet-wide configuration changes with a single edit using Global Constants, Configuration Groups, and Configuration Aliases. Configuration Versioning makes every change traceable, comparable, and reversible. High availability, available in Telegraf Enterprise, automatically fails over between Controller instances so agents can continue pulling configurations and reporting health if an instance goes down. Table of Contents.
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Only hard work: AI's unexpected burnout risk

Aug 25, 2026 By Sumo Logic, Inc. In Sumo Logic
On this episode of Masters of Data, we dig into what happens when AI actually delivers on its promise to eliminate busywork, and explore why removing the toil doesn't feel like the win everyone expected. We make the case that repetitive tasks build the intuition, pattern recognition, and muscle memory people need to do the harder work well. Security and engineering leaders rethinking how much triage and busywork to hand off to AI will find plenty to chew on here, especially anyone staring down a task list where every single item feels like the hardest one.
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ivanti

Your Innovators Hub, Built Around You

Aug 25, 2026 By Sterling Parker In Ivanti
Earlier this year, we introduced Ivanti Innovators Hub to bring together support, knowledge and community into a more unified experience. That launch established a strong foundation for a more effortless and predictable experience. Now, we're building on it with new enhancements designed to make the Hub more personalized, connected and relevant, with integrated learning opportunities, stronger community engagement and more tailored experiences.
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resolve

ITSM Best Practices for Enterprise IT

Aug 25, 2026 By Zack Austin In Resolve
ITSM best practices are standardized ways to design, operate, measure, and improve IT services. For enterprise teams, the most important practices are clear service ownership, consistent incident and problem management, risk-based change controls, trustworthy configuration data, standardized request fulfillment, outcome-based metrics, governed automation, and continual improvement.
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harness

Internal Developer Platform Golden Paths Guide | Harness Blog

Aug 25, 2026 By Rashmi Hegde In Harness
This guide shows platform engineers how to evolve beyond basic service catalogs into golden paths that drive real developer adoption. Learn proven patterns for building Internal Developer Platforms that deliver measurable productivity gains through streamlined workflows, self-service capabilities, and developer-friendly abstractions. Your internal developer platform golden paths launched three months ago. Adoption sits at 11 percent. The service catalog has 247 entries, half of them outdated.
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harness

Automated Incident Response: Nobody Should Be the Scribe | Harness Blog

Aug 25, 2026 By Ryan Taylor In Harness
Automated incident response means the platform captures the timeline, key events, and decisions as an incident unfolds, instead of a human reconstructing them afterward. Runbooks fire the instant an incident opens: channel created, bridge spun up, Jira and ServiceNow tickets filed, all within seconds. The AI Scribe Agent joins the video bridge on its own and listens to chat, pulling key events out of both the talking and the typing.
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Kubex

Kubernetes Resource Optimization Platforms: Top Vendor Comparison

Aug 25, 2026 By Kubex In Densify
Table of Contents Kubernetes resource optimization appears to be a single problem, but the platforms that address it disagree on almost every design decision, starting with how they analyze workload demands. Some set CPU and memory requests from live signals, while others learn a workload’s historical pattern and provision ahead of it.
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Cloud 66

Observability for AI-Generated Code: Bridging the New Governance Gap

Aug 25, 2026 By Kelley Schultz In Cloud 66
We are witnessing the fastest expansion of the software development lifecycle in history. Generative AI tools have turned every developer into a hyper-productive builder, and in some cases, turned non-technical team members into creators of production-bound services. But this speed comes with a hidden cost. When the volume of code grows exponentially, the surface area for failure grows with it. The real challenge of modern software engineering is not Day 1 code generation; it is Day 2 operations.
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