Operations | Monitoring | ITSM | DevOps | Cloud

Smarter Network Monitoring: Reduce Alert Noise for MSPs & IT Teams

If you’ve ever worked in a loud office, you know the drill: A co-worker’s on a call, someone’s talking about the next Taylor Swift album in the break room, another’s constantly clearing their throat, and the HVAC sounds like a jet engine. It’s loud. Your brain tries to filter it all out, but it’s no use. Then you put on noise-canceling headphones… and suddenly, you can think again.

The inadequate guide to Rails security

If you're like me, you got into this business because you love building awesome apps. If you've been in the development space long enough, you'll eventually have to do work on those awesome apps that doesn't feel so awesome. Security can be one of those things. Taking Rails security seriously is important, even though the Rails framework does much of the heavy lifting. Before we get too deep into the details of Ruby on Rails security, let's take a second to reflect on the good times. ...

Running Ad-hoc Operations with Puppet Enterprise: Tasks and Plans

Discover how Puppet Enterprise tasks and plans transform your infrastructure management by enabling powerful ad-hoc operations that go beyond traditional desired state management. In this brief overview, learn when and how to leverage these essential tools for running single commands or complex command sequences across your entire infrastructure.

The business impact of Elasticsearch logsdb index mode and TSDS

The Elasticsearch storage engine team has made significant strides in improving storage efficiency and performance in Elasticsearch 8.19 and 9.1. Now that these changes are available, what impact can they have on your business? And how do you make the most of them?

Console Connect expands in Thailand enabling 13 new data centre locations

Thailand is emerging as one of Asia’s most important digital hubs. Fuelled by large-scale investments in data centres, cloud regions, and network infrastructure, the country is becoming a central link between Southeast Asia and global markets. Recognising this, Console Connect, PCCW Global’s Network-as-a-Service platform, has expanded its footprint by enabling 13 new data centre locations across Thailand, bringing the total to 16 nationwide.

You don't control most of the infrastructure your digital services rely on.

However, your customers still expect a flawless experience, every time. The complexity of modern architectures (CDNs, DNS, APIs, cloud platforms) means that even “simple” applications can break in ways you don’t see coming. So how do you stay ahead of issues you don’t even own? By monitoring the digital delivery chain as your users experience it, across networks, geographies, and third-party dependencies, and catching performance degradations before they become business problems.

Introducing "Resolved by Timer"

Today, we are introducing Resolved by Timer. It is a timer you can set on your incidents. When the timer runs out, the incident resolves on its own. Not all incidents need manual attention. Sometimes they just sit on dashboards, adding noise long after they have stopped mattering. And when that happens, Spike also treats them as “open incidents,” which can end up suppressing new alerts if the same problem re-triggers later. Resolve Timer solves both problems.

Optimize application performance at the network layer: introducing HTTP Performance Insights in Frontend Observability

Imagine you’re a frontend engineer monitoring the user experience for an e-commerce app. You notice your checkout flow has a 15% abandonment rate. Your API responses are inconsistent. Your users are frustrated, and you’re drowning in data and complex queries trying to figure out why. Sound familiar? You can use real user monitoring (RUM) to determine what has happened, looking at page load times, error counts, user sessions, etc.

What's New in InfluxDB 3.4: Simpler Cache Management, Provisioned Tokens, and More

Today, we’re releasing InfluxDB 3.4 for Core and Enterprise, as well as our 1.2 update for the Explorer UI. This release focuses on developer efficiency, operational automation, and targeted security enhancements, giving teams faster setup, smoother workflows, and stronger guardrails for production use. InfluxDB 3 Core is free and open source, optimized for recent data, and licensed under MIT and Apache 2.