Operations | Monitoring | ITSM | DevOps | Cloud

Cloud freedom with AI built in

Most cloud providers give you the hardware and leave you to figure out the rest. Civo AI is different. Chief Innovation Officer Josh Mesout explains how Civo thinks strategically about AI adoption, guiding organisations through the full lifecycle from planning and infrastructure through to running and scaling workloads, powered by best-in-class NVIDIA GPUs.

The hard part of AI root cause analysis is no longer the model

Every few weeks someone tells me root cause analysis is a solved problem now: pipe your telemetry into an LLM, let it tell you what broke. I wish it were that easy. After years on this, I think "can AI do RCA?" is the wrong question, because doing RCA with an LLM is really two separate jobs, and the answer is different for each. They break in completely different ways, so it's worth pulling them apart.

New Feature: Automatic Snapshots When Latency Spikes

We’ve released an exciting new Lightrun capability: set a duration threshold on your Tic & Toc or Method Duration metrics, and Lightrun will automatically capture a snapshot whenever execution exceeds it. It takes moments to configure, and gives engineers the runtime context they need to understand why unexpected slow executions are occurring.

From a $28,000 AI Bill to $0.60 Per Ticket

Engineering teams are burning through AI budgets with nothing to show for it — $100M across 10,000 engineers and no cost per run, no cost per outcome, just a number that keeps climbing. When it runs dry, your infrastructure upgrade gets cut. Harness ties every AI token to the outcome it created: cost per run, cost per resolved ticket, and anomaly detection before the invoice hits. One customer went from a $28,000 black box bill to $0.60 per ticket.

The Journey to Achieving Hyperscale Availability with AI-Driven Prediction

At hyperscale, a regional cloud outage is not merely a technical disruption—for Samsung Account, which serves 2.1 billion users across three global regions, it is an immediate global service crisis. Fragmented, region-siloed monitoring creates blind spots that make early detection nearly impossible, leaving SRE teams perpetually reactive rather than predictive. The path to proactive reliability requires both a philosophical shift and a foundational change in how observability data is collected, unified, and reasoned over.

5 Reasons OnPage Tops the Best HIPAA Messaging Apps List

Choosing a HIPAA-compliant messaging app is rarely about security alone. Healthcare teams need messages that get read, on-call schedules that route to the right provider, and reliability that holds up at 3 a.m. Most apps clear the encryption bar. Fewer guarantee a missed page never happens. Or that critical alerts from medical systems and urgent after-hours calls from a discharged patient reach the right on-call staff.