Operations | Monitoring | ITSM | DevOps | Cloud

The setup is familiar across the nonprofit sector: a Google Drive folder that holds board packs in various states of version, an email thread that doubles as the distribution list and the minutes archive, and a governance team that is, in practice, one person - usually the executive director - managing board logistics alongside everything else. It works, up to a point.

In today's hyper-connected world, personal security no longer begins and ends with physical protection. For executives, entrepreneurs, public figures, journalists, activists, and other high-risk individuals, digital threats have become just as significant as real-world risks. A single exposed piece of personal information can open the door to identity theft, financial fraud, online harassment, reputational damage, or even physical safety concerns.

Operating across several countries can create IT problems that are difficult to manage from one central office. Your employees may work in different time zones, use different suppliers and rely on systems that were introduced independently by local teams. Choosing the right provider of global IT support services can help you bring those systems together, improve service consistency and give employees access to dependable technical help wherever they work.

An authoritative-looking snippet can be poisonous if it's two versions behind. A Gartner CX survey found that 56 percent of users complain about outdated documentation, and a 2026 Support Ops study attributes nearly 40 percent of tickets to articles that are stale or unclear. If a deployment script changes yet the old README still ranks first in Slack, you can lose an afternoon chasing errors. Multiply that across every lapsed policy, pricing deck, or support macro, and productivity shrinks-along with audit scores and customer trust.

London, UK - 17th June, 2026 - SolarWinds, a leading provider of simple, powerful, secure observability and IT management software, today announced the appointment of Justin Henkel as its Chief Information Security Officer.