Operations | Monitoring | ITSM | DevOps | Cloud

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Optimizing Microsoft Teams Monitoring Insights

This whitepaper explores how proactive monitoring Microsoft Teams using the NiCE Active 365 Management Pack for Microsoft System Center Operations Manager enhances collaboration and communication in IT environments. The whitepaper highlights the importance of monitoring critical metrics, such as call quality, user activity, and service performance, to ensure seamless operations.

2024 Recap: Advancing Holistic Citrix Monitoring with SCOM and SquaredUp

As 2024 comes to a close, we at GripMatix are proud to reflect on an impactful year full of new solutions, updates, and enhancements for Citrix monitoring. With a focus on improving visibility, efficiency, and performance monitoring through Microsoft SCOM, we’ve delivered tools and features to address the evolving needs of Citrix administrators. Here’s a look back at what we achieved this year.

InvGate Asset Management: 5-Minute Demo

InvGate Asset Management lets you create, discover, track, and manage your IT asset inventory. You can also automate tasks, manage your financials, build a CMDB, be ready for audits, and more. And, of course, you can link InvGate Service Management tickets to assets for a complete support workflow, aligned with best ITAM and ITSM practices.

NiCE Oracle Management Pack | 5 Minutes Explainer Video

This short video will give a quick overview of the main features of the NiCE Oracle Database Management Pack, such as Discovery, Monitors, Diagnostic Tasks, Performance and Logfile Monitoring, Reporting, and, of course, Security aspects of advanced Oracle database monitoring.

How to Control Observability Costs with Grafana Cloud | Demo | Adaptive Telemetry | Loki | Profiling

In this video, Grafana Labs demonstrates how Grafana Cloud addresses the challenges of rising observability costs faced by organizations worldwide. As observability costs grow and logging architectures become increasingly resource-intensive, teams are forced to make difficult decisions about coverage, often leaving critical blind spots. Grafana Cloud offers a cost-effective, end-to-end observability solution that eliminates the need for compromise on efficiency or performance.

How to Maximize Customer Retention with Grafana Cloud SLOs | Demo | Alert Management | Incidents

In this video, Mark Covelo, a Solutions Engineer at Grafana Labs, demonstrates how Grafana Cloud SLO empowers organizations to improve customer retention by simplifying the adoption of Service Level Objectives (SLOs). SLOs provide critical insights into the customer experience, enabling teams to prioritize and resolve user-impacting issues effectively.

Risks and Mitigation of Unpatched Software: Protect Your Systems Before it's Too Late

Let’s be real—leaving software unpatched is like forgetting to lock your front door before heading out. It may seem harmless at first, but it gives cybercriminals an open invitation to waltz in and wreak havoc. The risks and mitigation of unpatched software are critical topics for organizations to understand because unpatched vulnerabilities are one of the leading entry points for ransomware attacks.

Understanding Deprecated Software And How to Manage It

Have you ever encountered a warning that a software function or feature is "deprecated"? It’s a term many users come across but don’t always fully understand. Deprecated software can pose challenges for IT teams and organizations, as it often signals the need for change. In this article, we’ll explain what deprecated software is, how it differs from depreciated software, and why it matters.