Operations | Monitoring | ITSM | DevOps | Cloud

Reliability is about more than uptime

Jul 22, 2025 By Gremlin In Gremlin
Reliability results are more than whether your application is up, it's about proactive measurement and keeping it up. Full transcript:  Reliability results in my earlier career was, "Is there any downtime? Are there any errors that are getting thrown?" It's not a proactive way to measure your reliability. If you're measuring it in time of production, it's not gonna be an accurate reflection of what your reliability is. The way that my mindset has changed over time has been a proactive measurement. Before we ship something out, is this gonna be reliable from the start?
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signl4

How Do I Customize My Service Hotline with SIGNL4's Call Routing?

Jul 22, 2025 By SIGNL4 In SIGNL4
Many organizations still rely on traditional phone hotlines to provide after-hours support or emergency coverage. While this approach is familiar, it’s often inefficient, hard to scale, and costly. Missed calls, voicemail black holes, or unclear routing logic can lead to delayed responses and frustrated customers. Whether you’re using a third-party service or your own PBX system, the process often requires manual steps, extra tools, or call forwarding rules that aren’t dynamic.
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sumologic

Six platform updates giving you time back in your day

Jul 22, 2025 By Margaret Selid In Sumo Logic
Ever look at your to-do list at the end of the day and realize it’s grown longer, not shorter? We get it—there’s always more to do and never enough time. But if you’re a Sumo Logic user, reading this blog will be a win for your day because we’re giving you six ways to slash the time you spend on tasks in your platform.
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firehydrant

FireHydrant MCP Server User Guide

Jul 22, 2025 By Danielle Leong In FireHydrant
Tips and best practices to help you get up and running with FireHydrant's Model Context Protocol integration. Manage incidents, alerts, and retrospectives directly through AI assistants like Claude or Cursor. Welcome to the FireHydrant MCP Server user guide! This guide will help you get up and running with FireHydrant's Model Context Protocol integration, allowing you to manage incidents, alerts, and retrospectives directly through AI assistants like Claude or Cursor.
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mezmo

How to Cut Observability Costs with Synthetic Monitoring and Responsive Pipelines

Jul 22, 2025 By Mezmo In Mezmo
Platform teams are struggling with observability noise, bloated storage costs, and lack of clarity during incidents. Most teams capture everything all the time, leading to expensive, overwhelming, and often unnecessary data volumes. In Telemetry for Modern Apps, Mezmo teamed up with Checkly to demonstrate how synthetic monitoring triggers and responsive telemetry pipelines can help reduce costs while maintaining the context needed during incidents.
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circleci

Platform Team Toolkit: Governance that accelerates developer velocity

Jul 22, 2025 By Vineet Antil In CircleCI
Platform engineering teams face a critical challenge: scaling software delivery across dozens of development teams without killing innovation and velocity. The traditional approach forces an impossible choice: rigid standardization or operational chaos. Platform teams get buried in manual configuration requests, security updates take weeks to roll out, and compliance gaps emerge from inconsistent practices and developer workarounds.
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