Operations | Monitoring | ITSM | DevOps | Cloud

Better functional invoices, new integrations, and more introduced in ServiceDesk Plus MSP 9410

Your trusted MSP service desk software just got a whole lot better with a set of new features and enhancements to take your IT support experience to greater heights. We’re excited to share with you ServiceDesk Plus MSP’s newest release, where we’ve focused on taking what you, as a managed service provider, need for your business to thrive—and make world-class IT support for customers, a reality.

A re:Invent to Remember-What to Expect at AWS re:Invent 2018

Every year, we take time out of our everyday activities to join thousands of techies just like us for the biggest event of the season–AWS re:Invent. For one week at the end of November, industry leaders gather in Las Vegas to learn about new technologies from AWS as well as other partners in the cloud, DevOps, and IT spaces. The new technology, innovative ideas, and smart, ambitious people we have met over the past few years have been priceless for all of us at Logz.io.

Monitoring Java in Docker: Overcoming past limitations

Before the release of Java 9 and 10, there were several limitations to deploying and monitoring Java in Docker. This post explores how the latest versions of Java address the most common of these limitations, and includes examples of how to make the most of monitoring Java in Docker.

Microsoft to retire GSM in December 2018

Global Service Monitor (GSM) checks the availability of web-based applications from different geographies across the world. Why is that important? It gives an insight in to the end user’s experience, and how well the application works for them. It also allows the monitoring expert to isolate network from application issues. And the best news? SCOM takes that awesome data from GSM and beams it into the console.

Uptime During the Holiday Shopping Season

In the United States, it’s almost that time of year again where we count our blessings and give thanks. For retail workers, it’s also that time of year where they prepare for the onslaught of eager shoppers who waited hours in line to run into stores to get their hands on doorbuster deals (sometimes knocking down the employees in the process).

Microservice Logging: Challenges, Advantages, and Handling Failures

One of the major developments in software design and delivery over the last few years has been a movement away from monolith applications towards microservices. One of the sticking points I’ve seen on numerous microservice applications is logging. There are some unique challenges with microservice logging that need to be addressed. In this article, we’ll look at how we can make logging in a microservice as painless as in a monolith.

Must-Have Features for Your Log Management Software

With so many choices available to us today, choosing log management software that’s just right for us has never been simpler. That is, if you know exactly what it is you are looking for. But for many users, the sheer amount of computer programs that perform the same tasks, and seem so similar(sometimes almost identical) to each other, can quickly become off-putting and confusing.

How Benefit Cosmetics Uses Serverless

Founded by twin sisters in San Francisco well before the city became the focal point of tech, Benefit has been a refreshing and innovative answer to cosmetics customers for over 40 years. The company is a major player in this competitive industry, with a presence at over 2,000 counters in more than 30 countries and online. In recent years, Benefit has undergone a swift digital transformation, with a popular eCommerce site in addition to their brick-and-mortar stores.

How to Monitor Cloud Costs More Effectively using Tags

Applying consistent tags to your cloud resources can help improve the way you organize and manage your cloud environment. For example, tagging based on environment and application enables you to quickly identify all production resources supporting a specific application. Maybe you want to target automation processes at these resources or exclude them from a specific access role. Tags enable you to do that easily and manage your cloud environment in a way that makes sense for your business.

Three smart strategies for using Microsoft Teams to make DevOps leaner

A good DevOps strategy stresses the importance of communication and collaboration between development and operations teams. But these two teams often have conflicting priorities, which can hamper the DevOps experience. Modern chat-based team collaboration tools, such as Microsoft Teams, address this very problem in a simple yet intelligent way. Here are three ways you can use Microsoft Teams to improve your DevOps experience.