Operations | Monitoring | ITSM | DevOps | Cloud

The latest News and Information on APIs, Mobile, AI, Machine Learning, IoT, Open Source and more!

scout

Monitoring AI Applications in 2026: What You Actually Need

Jul 11, 2026 By Sarah Morgan In Scout
Last updated: July 2026. Your AI feature works in development. It demos well. Then it hits production and you discover three problems your test suite did not catch: the LLM hallucinates product names that do not exist, the RAG retrieval step adds 4 seconds to every request, and your OpenAI bill is 3x what you budgeted because one prompt template is burning tokens on context that does not help the output. Traditional APM would have caught the latency.
Read Post
AI Is Reshaping the Tech Industry in 2026: What Consumers and Businesses Need to Know

AI Is Reshaping the Tech Industry in 2026: What Consumers and Businesses Need to Know

Jul 11, 2026 By OpsMatters In OpsMatters
Artificial intelligence has evolved from an emerging technology into one of the biggest drivers of innovation across the global technology industry. In 2026, AI is influencing everything from smartphones and laptops to cybersecurity, cloud computing, enterprise software, and digital productivity tools. Companies worldwide are investing heavily in AI powered products that improve efficiency, automate repetitive tasks, and deliver more personalized user experiences.
Read Post
The DevOps Hiring Crunch: How Distributed Teams Are Closing the Gap

The DevOps Hiring Crunch: How Distributed Teams Are Closing the Gap

Jul 11, 2026 By OpsMatters In OpsMatters
Ask any engineering leader what keeps them up at night and "who's covering the pager next Tuesday" is usually somewhere on the list. DevOps and SRE roles have become some of the hardest positions to fill in software, and the shortage is starting to show up in the metrics ops teams care about most: MTTR, alert fatigue, and how many people are burned out on the on-call rotation.
Read Post
honeycomb

Observability vs. Monitoring for AI Systems

Jul 10, 2026 By Kale Bogdanovs In Honeycomb
Monitoring tells you when an event you predicted has actually happened. Observability lets you investigate behavior you may not have predicted at all. For most of the past decade, that distinction was something teams could afford to treat as a philosophical debate, because their systems failed in expected ways that had been seen before. A memory leak, a bad deploy, a saturated connection pool. You could build a dashboard and alerts for each and sleep reasonably well.
Read Post
honeycomb

15 Best AI Observability Tools for Production Teams in 2026

Jul 10, 2026 By Shabih Syed In Honeycomb
AI applications generate far more than model outputs. Every request includes prompts, retrieval, tool calls, agent steps, latency, token usage, and evaluation signals that all contribute to the final response. When something goes wrong, engineering teams need to understand what happened, why it happened, what it cost, and whether the outcome met quality expectations.
Read Post

Why AI agents need a job description | The future of agentic AI in IT

Jul 10, 2026 By Resolve In Resolve
An AI agent is only as useful as the job you can safely hand it. In this Zero Ticket Minute, Ian Coppock, Resolve Customer & Partner Marketing Manager, breaks down why enterprise AI is moving toward purpose-built agents with defined roles, scoped permissions, and real guardrails. That is the foundation for autonomous IT operations and Zero Ticket IT. Subscribe for weekly insights on AI, IT automation, and where enterprise operations are heading.
View Video
InvGate

How to Use Your Knowledge Base to Increase AI Chatbot Deflection

Jul 10, 2026 By Natalí Valle In InvGate
Ticket deflection is the metric IT leaders point to when they talk about AI chatbot ROI, and the knowledge base is the part of the equation that determines whether that number moves. A chatbot can run natural language processing well and still deflect almost nothing if the content behind it is thin, outdated, or scattered across articles that don't match how people actually ask questions.
Read Post

We rebuilt Spike app for Slack

Jul 10, 2026 By Spike - incident response platform In Spike
The new Spike app for Slack brings incident response into the channel your team already works in. This walkthrough covers the @Spike AI assistant, the redesigned incident alert template, Statuspage syncing, and on-call overrides. To get started, head to Slack settings inside Spike and reconnect the app. Chapters Statuspage syncing is available on all plans. Spike is an incident response and on-call management platform. Alert routing, escalation policies, on-call schedules, and incident management, built for engineering teams.
View Video
Aiven

OpenSearch 3.6: Agentic Applications Meet Long-Term Support

Jul 10, 2026 By Andrei Trepet | In Aiven
TL;DR OpenSearch 3.6 makes agentic search production-ready, with the AI-powered Launchpad provisioning full search apps in minutes and faster default vector search, and it's the first LTS release, bringing 18+ months of guaranteed support, SBOMs, and an upstream-first commitment (every fix goes back to the main project) so teams get fast-moving open source and a stable, supported platform at once.
Read Post

Copyright © 2026 OpsMatters™. All rights reserved.