Operations | Monitoring | ITSM | DevOps | Cloud

A new version of Rancher Desktop with a redesigned user-friendly Preferences dialog and several other improvements has just been released!

The past few years have led to a significant increase in customer demands, and customer service agents are feeling the pressure. According to a recent Zendesk CX Trends report, 68% of agents report feeling overwhelmed. Here at PagerDuty, we believe that happier customer service agents lead to more positive customer interactions and stronger relationships with your brand.

Today we’re proud to announce the general availability of best-in-class Synthetic Monitoring capabilities within Splunk Observability Cloud. Now, IT and engineering teams can proactively measure, monitor and troubleshoot their critical user flows, APIs and services, connected across Splunk Observability.

DX NetOps 22.2 continues to deliver our industry-leading visibility, scale and modern network coverage...now beyond the network edge to quickly and easily isolate end-user experience impact of managed or unmanaged network changes.

We're very excited to release AppSignal for Ruby gem 3.1, which adds a Magic Dashboard for MRI VM stats. By upgrading to the latest Ruby gem, you'll automatically get this dashboard created in AppSignal as soon as data from the new probe starts flowing in. Here's what you'll see: Magic Dashboards give people amazing insights into applications with zero setup. They work automagically to give your team performance insights into gems like Puma, Sidekiq, ActiveJob, ActionMailer, and others.

I’m excited to be able to announce the availability of the new eG Enterprise Express Logon Simulator for AVD that now provides any AVD administrator with a no-risk, powerful “synthetic” monitoring tool to track logon performance and failures.Slow logon performance has been one of the most challenging user complaints that VDI and digital workspace administrators and support teams have to deal with.

Grafana Loki 2.6 is here! In addition to improvements in query performance, we are excited to introduce two key features in Grafana Loki: cross-tenant query federation and targeted deletes.

We are happy to announce the first minor release of Kubewarden v1.0: v1.1.1 is now available! For those of you new to Kubewarden, it is a policy manager for Kubernetes.

At CloudZero, we’re confident that we can organize cloud spend better than anyone else out there. For years, we’ve helped companies to efficiently organize spend, while overcoming traditional hurdles to visibility, like shared cost, incomplete tagging, and Kubernetes. We’ve helped customers who have struggled to attribute spend to do so in a matter of days — without saddling engineering teams with new projects or embarking on a resource tagging expedition with no end in sight.

In March 2022, Grafana Labs released Grafana Mimir, the most scalable, most performant open source time series database in the world. Mimir provides significant scale — 1 billion active series and beyond — with easy deployment, multi-tenancy, durable storage, high availability, and super fast query performance. From launch, Grafana Mimir could natively consume Prometheus metrics.