Operations | Monitoring | ITSM | DevOps | Cloud

I built an API traffic classifier for business workflows

An engineering leader asked me a question a few weeks ago: could we read their business workflows out of API traffic instead of asking people to document them? I said it should be possible. Then I tried it. A few engineers know how the system really works. They know which calls make up a work order and which checks happen after a write. That stuff rarely makes it into the test plan. Usually it’s in somebody’s head. Sometimes it’s in several heads, with slightly different answers.

The psychology behind the apps we use every day

Have you ever opened a new app and immediately known what to do? You know where to click, what an icon means, and somehow everything feels exactly where it should be. Then you open another app and spend several minutes looking for a basic setting, navigating confusing menus and wondering why something so simple feels so difficult. What makes the difference? It isn't always the technology. Often, it's psychology.

The End Of Cloud-First: What's Driving The Shift To Hybrid Infrastructure

For more than a decade, the prevailing wisdom in enterprise IT was simple: move everything to the public cloud. Hyperscale platforms promised unlimited scalability, lower costs, agility and freedom from the burdens of managing infrastructure. Cloud-first has been rapidly gaining momentum as the de facto path to a modern digital footprint. Until now.

Monitor Proxmox Virtual Environments with ScienceLogic

See how the ScienceLogic Proxmox Virtual Environment PowerPack brings centralized visibility and operational context for Proxmox infrastructure into Skylar One. In this demo, VP of Skylar AI Douglas James walks through how the PowerPack automatically discovers Proxmox clusters, nodes, QEMU virtual machines, LXC containers, and storage resources, while building topology relationships that help teams understand how their virtual infrastructure is connected.

AI Service Desk: From Reactive to Proactive | Ivanti

Adrian Moore, Head of IT Customer Support at the University of the West of England, supports 50,000 students and 5,000 staff across a complex mix of professional services, academic researchers, and student devices. In this testimonial, he shares how Ivanti Neurons for ITSM and Ivanti Neurons for ITAM — used together for over a decade — have fundamentally changed how his team delivers IT support.

AI Only Your Data Can Build

Your competitive edge isn't the model; it's the data that only you have. Sonal Pardeshi, Head of AI Product at Splunk, explains why teams building on general-purpose models keep arriving at the same generic outcomes, and what changes when agents are grounded in your own machine data and your own governance. AI Toolkit and Agent Launchpad let teams build and run agents against your grounded data.

Right workload, right place

The cloud first default has flipped. But every workload decision now needs to be made more deliberately. Civo Product Director Russ Smith shares his key takeaway: understand your legal constraints, know your lock-in maths, and check whether the economics that made sense three, five, or ten years ago still hold up today. You don't need to fund a new platform. You need a managed sovereign place for your data that actually fits where you are now.

ChatGPT Stopped Citing Reddit - And That Matters

ChatGPT appears to have dramatically changed how it searches the web — and Reddit is suddenly showing up far less in its citations. For years, Reddit was one of ChatGPT’s most frequently cited sources, at one point accounting for as much as 15% of citations. That also created an entire industry around influencing Reddit posts in hopes of getting brands surfaced inside AI-generated answers. Now, ChatGPT appears to be shifting toward more targeted searches of official websites, documentation, and help centers instead of broadly searching the open web and pulling in Reddit discussions.