Operations | Monitoring | ITSM | DevOps | Cloud

SAN FRANCISCO – June 7, 2018 – PagerDuty today announced PagerDuty Event Intelligence, a new product that builds on its market-leading digital operations management platform. Event Intelligence analyzes both incoming digital signals and human response patterns (such as when and how alerts are resolved by responders) and uses automation to identify issues quickly, enabling teams to take action on critical software issues and opportunities.

Across every industry and operational model we serve, customers tell us they’re struggling with finding the actionable signal in a sea of data. The systems and services teams run are growing more complex every year, and headcount never scales at the same rate.

Uptime Status Pages can now be shared publicly. You will find that they are a useful tool for information sharing under a variety of circumstances. Internal pages offer excellent insight for your team, but public status pages provide users and other parties helpful information about your services and websites.

In order to meet rising customer demands and the expectation of “real time, all the time,” digital operations is changing the way people work. And one of the most interesting macro trends is seeing how that impacts not just your IT Operations and Development teams, but also how the entire business is becoming involved in raising the level of responsiveness to customers.

Splunk helps IT operations (ITOps) teams simultaneously reduce their mean time to resolution (MTTR) and drive collaboration. To better understand Splunk, let’s take a closer look at the software platform, how it works and its benefits.

While Jay-Z taught me about bringing DevOps into Marketing, it was Shakespeare who really grounded me in the customer experience. I remember learning in school about how Shakespeare’s plays were lauded for two main reasons.